1. ssn494's Avatar
    Hi,
    I am using a BlackBerry z10 stl100-1. Recently I am having problems with running android apps (both apk's and downloaded android ports from BlackBerry world). It shows no Internet connection though I am connected to Internet. Browser and other apps works fine. The android apps works well on wifi though. I posted my problem in another thread, some told to sideload and install the android runtime bar. I tried and it did not work. I am planning to reload the os software via BlackBerry Link from my pc. Anybody help me will it work for me?? Thanks.
    I am running 10.2.1.2977 and os version 10.2.1.3247 that's what it shows.help me with this issue....
    Reloading device software-img_20140904_004306.png
    Reloading device software-img_20140904_004059.png

    Posted via CB10
    09-06-14 10:42 AM
  2. w_scott's Avatar
    This should work with any BB10 smartphone.
    09-06-14 10:47 AM
  3. alaviss's Avatar
    Just don't restore apps and settings. Anything will be fine

    Z10 - 10.3 - STL 100-1
    09-06-14 10:54 AM
  4. ssn494's Avatar
    I am asking whether reloading the device will fix this problem for me?? Thanks

    Posted via CB10
    09-06-14 11:07 AM
  5. w_scott's Avatar
    Noone can garanty this, but it's certainly the thing to do.
    09-06-14 11:10 AM
  6. ssn494's Avatar
    Noone can garanty this, but it's certainly the thing to do.
    Thanks..

    Posted via CB10
    09-06-14 11:15 AM
  7. edh2860's Avatar
    Tried loading 10.3.1154 via sachesi. Nothing happened. Softbricked my phone, then just reload to factory setting with BB Link. All is well.

    Posted via CB10
    09-06-14 08:14 PM
  8. Gearheadaddy's Avatar
    Tried loading 10.3.1154 via sachesi. Nothing happened. Softbricked my phone, then just reload to factory setting with BB Link. All is well.

    Posted via CB10
    You can't go from 10.2.1 to 10.3 unless you use an autoloader...too many code differences...

    CrackBerry Genius on Verizon 10.3.0.1154
    09-07-14 01:25 AM
  9. ssn494's Avatar
    Thanks guys.. I reloaded via BlackBerry Link and everything is fine now. :-)

    Posted via CB10
    09-07-14 02:59 AM

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