1. EgraM's Avatar
    so i tried to install the auto loader from Crackberry after i opened the auto loader it give me error like this

    see the picture and help me plz

    Q10 SQN100-3 // 10.2.1 OS HElPPP-uwegwegntitled.pngQ10 SQN100-3 // 10.2.1 OS HElPPP-untitlwegbed.png


    Note : i never unplug the mobile from the PC
    02-13-14 08:06 AM
  2. glidewells's Avatar
    Try a different USB port or a different cable, or you may have to re-download.

    Posted via CB10
    02-13-14 09:29 AM
  3. damien kupuku's Avatar
    so i tried to install the auto loader from Crackberry after i opened the auto loader it give me error like this

    see the picture and help me plz

    Click image for larger version. 

Name:	Uwegwegntitled.png 
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ID:	247413Click image for larger version. 

Name:	Untitlwegbed.png 
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ID:	247415


    Note : i never unplug the mobile from the PC
    you may close your firewall, and stop your antivirus application, if this does not help, try to download again the correct autoloader for your Q10
    02-13-14 10:05 AM
  4. deezy87's Avatar
    Sometimes it can be a corrupt download, has happened to me ~2 times...Try to power off the device while plugged in and running the autoloader. If still you don't get it going, you may have to re-download the OS again...
    02-13-14 10:31 AM
  5. EgraM's Avatar
    Try a different USB port or a different cable, or you may have to re-download.

    Posted via CB10

    i tried to change the cable

    what should i re-download ?
    02-13-14 03:07 PM
  6. EgraM's Avatar
    you may close your firewall, and stop your antivirus application, if this does not help, try to download again the correct autoloader for your Q10
    i did try that now / didnt work
    02-13-14 03:08 PM
  7. EgraM's Avatar
    Sometimes it can be a corrupt download, has happened to me ~2 times...Try to power off the device while plugged in and running the autoloader. If still you don't get it going, you may have to re-download the OS again...
    man the bb wont run so i can turn it off / the red light is flashing / the auto loader is wiping the phone but not installing the new OS
    02-13-14 03:09 PM
  8. dna47's Avatar
    man the bb wont run so i can turn it off / the red light is flashing / the auto loader is wiping the phone but not installing the new OS
    Try to reload your OS with BB LINK and then run the autoloader again

    Posted via CB10
    02-13-14 05:01 PM
  9. EgraM's Avatar
    Try to reload your OS with BB LINK and then run the autoloader again

    Posted via CB10
    i did that and didnt work it just stoped in the installing softwear screen

    so now i change the PC and the cable and opened the autoloader and it worked


    thank you all for helping i think the problem was from the PC
    02-14-14 04:53 AM

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