01-08-18 05:51 AM
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  1. skateboard_p's Avatar
    I am having this problem. Phone function doesn't work at all. Was spotty for a few days but now I'm relegated to emergency service only. Weird considering that I live very close to the cell towers and typically have full signal bars.

    I keep getting this prompt:

    "The network is currently unavailable. Please try again'.

    Any help would be great. Thanks!

    I have the same problems with radio power: 'network is currently unavailable' or 'only SOS call' on 10.3.3.
    I try:
    - back do 10.3.2. -> autoloadre error & exit.
    - radio from 10.3.2 -> no change
    - clean installation -> no change
    - soft, hard resset, power button, vollume button -> no change
    - new sim card -> no change
    - about>net>register blackberry -> no change

    Please help
    12-12-16 06:00 AM
  2. paulwallace1234's Avatar
    I never understand people who get off on front-line staff, in this case BlackBerry's Twitter handlers, about issues with the company. These folks are basically reading from a script and don't deserve the customer "abuse" they have to endure.
    Well I work in a shop with a rather controversial refund policy which I have no control over, so I know exactly how these workers feel facing the torrent of abuse at times.
    KemKev likes this.
    12-12-16 06:19 AM
  3. jmb12177's Avatar
    I have the same problems with radio power: 'network is currently unavailable' or 'only SOS call' on 10.3.3.
    I try:
    - back do 10.3.2. -> autoloadre error & exit.
    - radio from 10.3.2 -> no change
    - clean installation -> no change
    - soft, hard resset, power button, vollume button -> no change
    - new sim card -> no change
    - about>net>register blackberry -> no change

    Please help
    After I installed 10.3.3 on my passport, it worked great for over a week, then halfway through a work day, it said had 4 bars of LTE but no matter what I did, now Web access, so I did a restart, and had the same problem ever since.

    Went through all the step you took, except trying 10.3.2, once you updated to 10.3.3, you can't go back. So I didn't try. Once in a while it will randomly show 4-5 bars of LTE, and work great, for 5-15 min, then jump back to emergency calls only. Now I moved my Sim to my z10, not knowing what to do.

    Posted via CB10
    12-12-16 08:19 AM
  4. KemKev's Avatar
    I have the same problems with radio power: 'network is currently unavailable' or 'only SOS call' on 10.3.3.
    I try:
    - back do 10.3.2. -> autoloadre error & exit.
    <snip>
    Lucky you got an error and exit. When I made my boo-boo, the PP screen just went black and I haven't been able to reboot it since.
    12-12-16 08:55 AM
  5. rajgriwall21's Avatar
    I've installed the update using autoloader, however my phone restart automatically. Could anyone please assist??

    Posted via CB10
    12-12-16 08:58 AM
  6. polytan02's Avatar
    Updated my passport and all running fine.

    Even Google apps which went really well.

    Thanks to cobalt again for the patching tool (amex app was a bit reluctant at first)

    Posted via CB10
    12-12-16 10:13 AM
  7. zephyr613's Avatar
    Well I work in a shop with a rather controversial refund policy which I have no control over, so I know exactly how these workers feel facing the torrent of abuse at times.
    You work at Verizon??

    12-12-16 12:20 PM
  8. joeldf's Avatar
    I've installed the update using autoloader, however my phone restart automatically. Could anyone please assist??

    Posted via CB10
    It's supposed to do that after the update is completed. It may take 10-20 minutes to finish rebooting. Afterwards, check the OS version in "Settings">"About" to be sure it took.

    Posted via CB10
    12-12-16 12:43 PM
  9. paulwallace1234's Avatar
    You work at Verizon??

    No lol, I'm not American
    zephyr613 likes this.
    12-12-16 01:18 PM
  10. jcastano's Avatar
    Hi, I am from Mexico and my carrier does not supports Blackberry updates anymore. I have a Z30 STA 100-5, which autoloader will work the best for upgrading my phone? Thanks.
    12-12-16 01:42 PM
  11. conite's Avatar
    Hi, I am from Mexico and my carrier does not supports Blackberry updates anymore. I have a Z30 STA 100-5, which autoloader will work the best for upgrading my phone? Thanks.
    The one that says Z30.
    zephyr613 likes this.
    12-12-16 01:50 PM
  12. zephyr613's Avatar
    I find it utterly amazing at the patience you guys exhibit. I myself have tried to help people out, but when the same posting appears asking the same question within the same 10 inches on the screen, i sometimes have to stop myself from typing out some extremely sarcastic and probably very foul language that would get me banned..

    You guys have the patience of a Holy person (wait, maybe that was the wrong analogy..)
    A politician.. nope
    A Banker.. nope

    I got it!! A Real Estate Agent!!!
    DrBoomBotz likes this.
    12-12-16 01:56 PM
  13. ramirom's Avatar
    ok so it seems that this update has some serious issues, on top of that is that you cant downgrade to 10.3.2 after upgrading so you are stuck with the problems until BB fixes them? geez.
    12-12-16 01:58 PM
  14. DaFoxGrey's Avatar
    ok so it seems that this update has some serious issues, on top of that is that you cant downgrade to 10.3.2 after upgrading so you are stuck with the problems until BB fixes them? geez.
    The inability to downgrade after upgrading has been a fact of life sense 10.3.2.500+.

    Which device do you have and what issues have you had on 10.3.3.2049?
    12-12-16 02:10 PM
  15. conite's Avatar
    ok so it seems that this update has some serious issues, on top of that is that you cant downgrade to 10.3.2 after upgrading so you are stuck with the problems until BB fixes them? geez.
    I have no issues on any of my devices.

    A clean install gives you your best chance at a successful update.
    12-12-16 02:25 PM
  16. jsanders's Avatar

    You guys have the patience of a Holy person (wait, maybe that was the wrong analogy..)
    A politician.. nope
    A Banker.. nope

    I got it!! A Real Estate Agent!!!
    Job.

    The patience of Job. That's the well-worn saying.
    brookie229, zephyr613 and darito30 like this.
    12-12-16 02:27 PM
  17. ramirom's Avatar
    i have not upgraded but did not you see the comments regarding the radio problems? that seems a bit serious to me, worse if you cant downgrade which by the way i already knew it was like that, i was just mentioning it because if you upgrade and that problems arise you are screwed for good.
    12-12-16 02:41 PM
  18. conite's Avatar
    i have not upgraded but did not you see the comments regarding the radio problems? that seems a bit serious to me, worse if you cant downgrade which by the way i already knew it was like that, i was just mentioning it because if you upgrade and that problems arise you are screwed for good.
    I can't speak to other people's issues, install methods, or backup/restore procedures.

    I can only say that all my devices seem fine. All clean installs.
    ramirom likes this.
    12-12-16 02:46 PM
  19. ramirom's Avatar
    I can't speak to other people's issues, install methods, or backup/restore procedures.

    I can only say that all my devices seem fine. All clean installs.
    yes i know, you are right, but it does not seem like something minor, a couple of Passport, the same problem, better be safe than sorry.
    12-12-16 02:48 PM
  20. shorski's Avatar
    I find it utterly amazing at the patience you guys exhibit. I myself have tried to help people out, but when the same posting appears asking the same question within the same 10 inches on the screen, i sometimes have to stop myself from typing out some extremely sarcastic and probably very foul language that would get me banned..

    You guys have the patience of a Holy person (wait, maybe that was the wrong analogy..)
    A politician.. nope
    A Banker.. nope

    I got it!! A Real Estate Agent!!!
    Trust me, the urge to type something nasty is always there but it won't stop them from asking the same thing all over again. So one just go along with the flow.
    12-12-16 03:44 PM
  21. zephyr613's Avatar
    Job.

    The patience of Job. That's the well-worn saying.
    Yes, I know, but that reminds me of a J-O-B and didn't want to remind others of that as well
    12-12-16 04:14 PM
  22. jmb12177's Avatar
    The inability to downgrade after upgrading has been a fact of life sense 10.3.2.500+.

    Which device do you have and what issues have you had on 10.3.3.2049?
    AT&T Passport, as seen in screen shot, AT&T sim and network is detected, but yet it remains stuck on emergency calls only,


    OS 10.3.3.2049 live links and autoloaders-img_20161208_171422.png

    Posted via CB10
    12-13-16 03:18 AM
  23. iriseth's Avatar
    this is awesome but almost impossible to download. this is my 3rd attempt and the file is inconsistent after downloading. any other links for q5 with a bit more faster download?
    12-13-16 03:22 AM
  24. DaFoxGrey's Avatar
    AT&T Passport, as seen in screen shot, AT&T sim and network is detected, but yet it remains stuck on emergency calls only,

    Posted via CB10
    What model Passport do you have?
    http://forums.crackberry.com/blackbe...encies-961279/
    12-13-16 04:31 AM
  25. aero1997's Avatar
    still nothing for stl100-1 ???
    really bb -_-
    12-13-16 04:56 AM
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