1. kimi marryshow's Avatar
    My back up phone which is a 9320 on the latest os works perfectly, only for 1 problem, messages are not being delivered to contacts who have Z10/Q10. I see their updates but messages gets the red X. This is very strange, y is this happening?
    08-04-13 01:41 PM
  2. Morty2264's Avatar
    Hello,

    I'm so sorry that this is happening. I can't help you with your issue directly, but if you send a private message to @BlackBerryHelp on Twitter, they usually answer followers within a suitable amount of time; and they always follow up with you later to ensure that they had actually helped you. Good luck, and I hope this gets fixed for you!
    08-04-13 01:47 PM

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