1. Tisha Christian's Avatar
    I can't take a screen shot after the update.
    Is this supposed to be this way or is it just my phone?

    Posted via CB10
    07-31-13 01:49 AM
  2. Tisha Christian's Avatar
    Oh and I tried reset already

    Posted via CB10
    07-31-13 01:53 AM
  3. ESCON's Avatar
    I think it is your phone... May try to Turn Off your phone pull your battery and Start again ? Over here it is still working
    07-31-13 01:54 AM
  4. ESCON's Avatar
    Do you here the clicksound when you press Vol+ and Vol- at the same time ?
    07-31-13 01:57 AM
  5. Tisha Christian's Avatar
    It worked now. Was not doing a battery pull since many people said it's bad for the phone.. did it anyway, works now! Thank you!

    Posted via CB10
    07-31-13 02:01 AM
  6. ESCON's Avatar
    On older BB's a batterypull was while the phone is on... On the New BB10 (Z10 etc) phones you should turn phone Off and then you can pull out the battery.... Another reset Option is Holding Vol+ and Vol- like for a Screenshot but don't release it until the phone restarts...

    07-31-13 02:09 AM

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