1. tomsobon's Avatar
    hey guys and gals,

    I've set a password on my device this morning after setting it up from scratch with no restore..
    .. well now i cannot unlock the device. The swipe up gesture does not show the passwrod insertion window, it just shows nothing... swipe down goes back to the onscreen notification..

    anyone with the same issue? any fix found?
    thank you
    11-15-13 02:42 AM
  2. zymenth's Avatar
    have u try hard reset???turn off>pull out batteries,sim,sd>put evrything back>turn it on
    11-15-13 02:48 AM
  3. MaxFresh's Avatar
    I just logged into crackberry from a freinds phone to ask about this. I have done countless resets and battery pulls and still nothing comes up in the lockscreen for me to unlock it. It is just a brick at this stage. Any ideas?
    11-15-13 02:56 AM
  4. zymenth's Avatar
    i think u need to reload the OS back from scratch
    11-15-13 02:58 AM
  5. tomsobon's Avatar
    i think u need to reload the OS back from scratch

    it worked fine for two days, after setting a password the lock screen does not respond anymore...

    it is definetely not bricked, this is a OS problem..

    do you guys have password set on your devices?

    normal password?
    picture password?

    I tried to connect the phone to BBLINK this morning, thinking that i could unlock the device from the computer. and although i get asked for my password, the device itself wont unlock

    before re installing the OS, i get i'll try to wipe it, that should work
    11-15-13 03:02 AM
  6. tomsobon's Avatar
    before re installing the OS, i get i'll try to wipe it, that should work
    what am i talking about, i obviously cant security wipe the phone since i cant access it... ARRRRRRRHHHHHHHHHHH
    11-15-13 03:20 AM
  7. MaxFresh's Avatar
    what am i talking about, i obviously cant security wipe the phone since i cant access it... ARRRRRRRHHHHHHHHHHH
    yep im bricked. no access to the phone. have to restore factory defaults through link
    11-15-13 04:04 AM
  8. tomsobon's Avatar
    yep im bricked. no access to the phone. have to restore factory defaults through link
    if you restore to factory defaults through link, what version is link putting you on?
    11-15-13 04:10 AM
  9. MaxFresh's Avatar
    if you restore to factory defaults through link, what version is link putting you on?
    im guessing the official 10.2.0

    Ill wait for a more stable 10.2.1, or at least one that gives me access to my phone
    11-15-13 04:34 AM
  10. khushang88's Avatar
    Not sure if it will work on .1055 or not but I am on Z10STL100-2/10.2.1.575 and it sometimes just shows the a blacked out screen when I swipe up to unlock.
    The fix I found was to bring up the turning off screen and then press cancel and it would bring me the the password input screen.

    Posted via CB10
    11-15-13 04:44 AM
  11. tomsobon's Avatar
    im guessing the official 10.2.0

    Ill wait for a more stable 10.2.1, or at least one that gives me access to my phone
    ok the LINK restore is actually a security WIPE, so i'm still on 10.2.1.1055.

    GUYS this leak has great features, BUT it's pretty unstable, watch out..
    I'm surely not gonna set it up minimalistically until a newer more stable leak comes out

    have fun
    11-15-13 07:16 AM
  12. lxhxr's Avatar
    having same issue on q10, out of nowhere, do you guys know a way to back stuff up? blackberry link says it cant connect
    12-11-13 02:13 PM

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