01-09-14 11:36 AM
39 12
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  1. Gearheadaddy's Avatar
    Running 10.2.1.1055. Went to settings>accounts, to set defaults, stuck on loading the accounts list.
    See picture below...need help. Thanks in advance.
    "Loading Accounts" stuck won't load os 1055-img_20131395.png

    Trusted Member Genius
    Edit: Have waited over 1 1/2 minutes until my screen times out and still won't load... did restart and phone-off battery pull too.
    Last edited by Gearheadaddy; 11-17-13 at 04:38 PM.
    SaraVibes and charliechan like this.
    11-17-13 04:15 PM
  2. BadGoliath42's Avatar
    Similar problem here. It takes 10-15 seconds before accounts are displayed, also on 10.2.1.1055.

    Posted via CB10 on my Z30
    11-17-13 04:20 PM
  3. LillyFox's Avatar
    What devices are you two on?.... all three of mine initially took a moment but eventually no issues. Q10, Z10, Z30. Also did you do a restore ? I never do so not sure if that is an issue

    Lilly's hand stitched Frankensteined Z30 powered by 10.2.1.(latest Leak)
    11-17-13 04:43 PM
  4. danp2000's Avatar
    I'm on a STL100-3, restored and mine load almost instantly.

    Might be time to try reloading the OS.

    Posted via CB10
    11-17-13 04:48 PM
  5. LillyFox's Avatar
    I'm on a STL100-3, restored and mine load almost instantly.

    Might be time to try reloading the OS.

    Posted via CB10
    Agreed


    Lilly's hand stitched Frankensteined Z30 powered by 10.2.1.(latest Leak)
    11-17-13 05:06 PM
  6. Addy Polani's Avatar
    Im on sqn100 q10
    But stuck on accounts

    "Loading Accounts" stuck won't load os 1055-img_00000133.png

    Posted via CB10
    11-17-13 05:20 PM
  7. Akainzo's Avatar
    Running 10.2.1.1055. Went to settings>accounts, to set defaults, stuck on loading the accounts list.
    See picture below...need help. Thanks in advance.
    Click image for larger version. 

Name:	IMG_20131395.png 
Views:	1280 
Size:	24.9 KB 
ID:	221791

    Trusted Member Genius
    Edit: Have waited over 1 1/2 minutes until my screen times out and still won't load... did restart and phone-off battery pull too.

    Had same issue, lived with it for 2 days, reloaded the OS and didn't restore but still same.

    Deleted Side loaded Viber and voila, all is well now.

    Posted via CB10
    Robzonn likes this.
    11-17-13 05:22 PM
  8. Gearheadaddy's Avatar
    Loaded os twice... One restore, one only apps and media no settings restore. Still same problem. Need fix. Thanks.

    Trusted Member Genius
    11-17-13 05:49 PM
  9. nalin909's Avatar
    http://forums.crackberry.com/showthread.php?t=872866

    Posted via CB10 on my BlackBerry Z10 10.2.1.1055
    11-17-13 05:54 PM
  10. Gearheadaddy's Avatar
    Tried everything in the thread, thanks by the way, still stuck...still no account page is loading. How about you? Any luck?
    11-18-13 02:10 AM
  11. nalin909's Avatar
    Tried everything in the thread, thanks by the way, still stuck...still no account page is loading. How about you? Any luck?
    I just reloaded the OS then security wipe didn't restore any data then set up the mail,fb,twitter accounts everything was working nicely but after I installed a few apks now the accounts page is stuck again bt then I had already set up all the accounts I need so doesn't bother me now

    Posted via CB10 on my BlackBerry Z10 10.2.1.1055
    11-18-13 02:31 AM
  12. gregorylkelly's Avatar
    I just reloaded the OS then security wipe didn't restore any data then set up the mail,fb,twitter accounts everything was working nicely but after I installed a few apks now the accounts page is stuck again bt then I had already set up all the accounts I need so doesn't bother me now

    Posted via CB10 on my BlackBerry Z10 10.2.1.1055
    What apks? That might help us find the culprit...

    Posted via my Z10
    11-18-13 09:33 PM
  13. mikechawla's Avatar
    11-19-13 12:46 AM
  14. jose tony1's Avatar
    When google settings apk is deleted it started loading accounts again
    bintheredundat likes this.
    11-21-13 04:47 AM
  15. Gearheadaddy's Avatar
    How to delete google settings apk?

    Trusted Member Genius
    11-21-13 05:02 AM
  16. MsProductivity's Avatar
    It's definitely an apk (at least it was for me). The accounts opened up fine until I began loading more of them. I went back and deleted one by one until I came across the Outlook.com app which was my culprit. Haven't had any issues with accounts opening since.
    iamrauu likes this.
    11-21-13 06:41 AM
  17. iririr's Avatar
    Yes there is a thread that mentions which apks are to blame.

    After deleting 1mobile and viber my accounts showed up again
    jose_trevizo likes this.
    11-21-13 07:21 AM
  18. Addy Polani's Avatar
    Same here

    Yes there is a thread that mentions which apks are to blame.

    After deleting 1mobile and viber my accounts showed up again


    Posted via CB10
    jose_trevizo likes this.
    11-21-13 08:44 AM
  19. austriker's Avatar
    I dont have any apk's besides android apps from bbworld (only 4 or 5 I count). I installed 10.2.1 and restored my apps and settings last night. I let it sit over night but this morning this same issue comes up. Any ideas if we dont have any apk's?
    11-22-13 09:22 AM
  20. austriker's Avatar
    I dont have any apk's besides android apps from bbworld (only 4 or 5 I count). I installed 10.2.1 and restored my apps and settings last night. I let it sit over night but this morning this same issue comes up. Any ideas if we dont have any apk's?
    SILLY ME! It was the apk's from bbworld- i uninstalled kayak and skype and now its works!
    11-22-13 10:08 AM
  21. speedbird1's Avatar
    It is not only apk files it is also bar files sideload and some bar files from blackberry world.....in my case it is Skype,waze and kayak.....just uninstall them from blackberry world or delet if sideloaded.....I tested them 3 different ways, you will know right away if they confict with you accounts.....these 3 apps were downloaded from black berry world (Skype,Kayak) sideloaded as bar files , downloaded from an app store, and also added as an apk directly to a file folder and launched from the folder; these three caused the accounts to not load everytime....It seems to be apps that access your contacts in a certain way that is the culprit....I discovered this by first loading the OS 1055 (clean install , I never restore) and loaded all my apps without adding accounts (I thought there would not be a problem in the Hub at this stage of BB10 and my priority was that all my apps would work in this leak), then as I tried to add my accounts I noticed the loading problem...I then reloaded the Os again with a clean install and started loading my accounts, etc and the accounts loaded and allowed me to edit properly with no lag. Now I decided to reload my apps systematically and that is how I isolated these three....FYI I just reloaded the OS from the thread that claims to be "leak free" and it did solve the accounts problem with Skype and waze but Kayak will still conflict with accounts , so it wont solve the problem completely.....If you need to access your accounts to edit and don't want to reload your OS just remove the apps that cause the problem , and you will be able to edit your accounts and then just reload those apps....Verizon Z10 STL-4 since May.....
    11-22-13 10:08 AM
  22. austriker's Avatar
    It is not only apk files it is also bar files sideload and some bar files from blackberry world.....in my case it is Skype,waze and kayak.....just uninstall them from blackberry world or delet if sideloaded.....I tested them 3 different ways, you will know right away if they confict with you accounts.....these 3 apps were downloaded from black berry world (Skype,Kayak) sideloaded as bar files , downloaded from an app store, and also added as an apk directly to a file folder and launched from the folder; these three caused the accounts to not load everytime....It seems to be apps that access your contacts in a certain way that is the culprit....I discovered this by first loading the OS 1055 (clean install , I never restore) and loaded all my apps without adding accounts (I thought there would not be a problem in the Hub at this stage of BB10 and my priority was that all my apps would work in this leak), then as I tried to add my accounts I noticed the loading problem...I then reloaded the Os again with a clean install and started loading my accounts, etc and the accounts loaded and allowed me to edit properly with no lag. Now I decided to reload my apps systematically and that is how I isolated these three....FYI I just reloaded the OS from the thread that claims to be "leak free" and it did solve the accounts problem with Skype and waze but Kayak will still conflict with accounts , so it wont solve the problem completely.....If you need to access your accounts to edit and don't want to reload your OS just remove the apps that cause the problem , and you will be able to edit your accounts and then just reload those apps....Verizon Z10 STL-4 since May.....
    So long story short. Don't use kayak, or skype? (or any side load in bbworld)

    Thumbly posted from my Q10
    11-22-13 03:01 PM
  23. yobil's Avatar
    Wechat and Kakaotalk from 1mobile seems to be the culprits in my end. Removed both of them and now my accounts are back.

    Posted via CB10
    11-22-13 04:46 PM
  24. MsProductivity's Avatar
    I have Kayak from 1Mobile running fine and I have Skype from BBWorld also running fine and still able to open accounts... It's interesting that our situations vary. Maybe it's the different devices and or conflict of other applications. It's good everybody's finding the culprit though!
    11-22-13 05:45 PM
  25. mrjmc99's Avatar
    I found that installing any of the Google account services can cause this issue, I was experimenting with the modified Google services apks and my accounts page didn't work until I removed them.

    Posted via CB10, Z10STL100-4/10.2.1.1055
    11-22-13 08:07 PM
39 12

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