1. akavbb's Avatar
    Since the latest upgrade I cannot make BB Link auto back-up my phone.
    I mean that I am able to select back up, the frequency etc, but BB Link will not perform the task of backing up.
    I have tried to "forget" and reconnect the phone with no result.

    Any ideas other than uninstalling BB Link and reinstalling?
    Anyone else with the same problem?

    Might it be OS related?
    On the other hand I did not have the problem running the same OS with the previous BlackBerry Link version.


    Attachment 230411


    OS 10.2.1.1055, STL100-2
    12-16-13 07:39 AM
  2. pkcable's Avatar
    This could also be a problem on the PC. What OS is the PC are you on Win 8?
    12-16-13 03:16 PM
  3. akavbb's Avatar
    Yes, but the problem appeared after the latest link upgrade.
    I also performed a full uninstall, and I made a clean installation of BlackBerry Link.

    Posted via CB10 | STL100-2 | Waiting for the mighty Squircle to return.
    12-16-13 10:19 PM
  4. Searchy's Avatar
    I had the same problem as well. Try making a partial back up instead of a full. Deselect "Media Data" and leave only "App Data" and "Settings Data". It worked for me!

    Posted from my BlackBerry Z10
    12-16-13 10:30 PM
  5. akavbb's Avatar
    The problem is still there after the latest upgrade.
    Reverting to the previous version
    1.2.1.31 solves the problem.

    Posted via CB10 | STL100-2 | Waiting for the mighty Squircle to return.
    Last edited by akavbb; 02-23-14 at 11:55 AM.
    02-23-14 01:34 AM

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