1. niceup's Avatar
    Just recently after upgrading to 1925 I noticed that I am not able to add or modify contacts.

    Anyone else had this problem...it is very annoying.
    01-07-14 04:28 PM
  2. Strikkie's Avatar
    Have you tried a hard reset?

    Posted via CB10
    01-07-14 04:37 PM
  3. niceup's Avatar
    Which method do you use to perform a hard reset?

    Hold down power button until purple bb logo or
    Hold down both volume keys until purple bb logo appears? or
    Take out and replace the battery?
    01-07-14 04:42 PM
  4. sclift's Avatar
    That's funny because I had the exact same problem last week. I'm running Z10STL100-3/10.2.0.1803 and I couldn't do anything to my contacts. I restarted the phone a few times with no success and I gave up. Now my contacts are working as they should

    Posted via CB10
    01-07-14 05:09 PM
  5. Gearheadaddy's Avatar
    Which method do you use to perform a hard reset?

    Hold down power button until purple bb logo or
    Hold down both volume keys until purple bb logo appears? or
    Take out and replace the battery?
    Both vol keys. Or TURN OFF PHONE and then pull battery. Never do a battery pull on a live BB10 handset. Only do so if it is frozen and nothing else works.

    Trusted Member Genius
    niceup likes this.
    01-08-14 05:26 AM

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