1. playbookster's Avatar
    Please help
    10-31-13 03:25 PM
  2. Thachoc1's Avatar
    uh oh, try it again. Is that a leak?
    10-31-13 03:29 PM
  3. playbookster's Avatar
    Yes its a leak
    10-31-13 03:30 PM
  4. Thachoc1's Avatar
    Try the volume rocker hard reset!!! Paddles STAT!!!
    10-31-13 03:31 PM
  5. jackdan8's Avatar
    Maybe it can help, i got the same error on my Q10 and i installed the small radio update from this page. Working fine now :-)

    http://forums.crackberry.com/bb10-le...evices-858678/
    10-31-13 03:32 PM
  6. playbookster's Avatar
    Fixed it, just needed radio files
    Thachoc1 and doxidad like this.
    10-31-13 03:34 PM
  7. Thachoc1's Avatar
    Whew crises avoided!!!
    10-31-13 03:35 PM
  8. m1kr0's Avatar
    Blackberry 10 OS version 10.2.0.XXXX
    Back to top
    Overview
    The BlackBerry 10 smartphone will not startup and displays
    an image with www.bberror.com/bb10-XXXX where XXXX is
    one of errors listed in the Cause field below.
    Back to top
    Cause
    The following errors can cause this issue:
    0001 or 0002 - The currently installed BlackBerry 10 OS
    version is not supported on this smartphone.
    0003 - A critical error was encountered while loading the
    BlackBerry 10 OS.
    0004 - The currently installed radio software is not supported
    on the BlackBerry smartphone.
    0005 - The BlackBerry 10 smartphone radio software is
    missing or invalid.
    0015 - A fatal file system error was encountered.
    0016 - A fatal file system error was encountered.
    0017 - A fatal file system error was encountered.
    Back to top
    Resolution
    Upgrade to the latest version of BlackBerry Link and reload the
    BlackBerry 10 OS. See KB34045 for steps.
    Note: If the Blackberry 10 OS does not reload or displays the
    same symptoms, then it is recommended to bring the
    smartphone back to place of purchase for service.
    Note: To download available updates and to stay up-to-date
    on release dates, visit BlackBerry .


    KB34545-BlackBerry 10 smartphone will not startup and displays an image with a link to www.bberror.com
    Gearheadaddy likes this.
    10-31-13 03:38 PM
  9. m1kr0's Avatar
    Fixed it, just needed radio files
    Just posted and then saw your post. Radio file indeed the culprit. Glad you got sorted.
    10-31-13 03:41 PM
  10. Pdinos3's Avatar
    Playbookster, not making fun of you but if you read in the OP, the part that says thanks to darcy, if you get the 004 error load the appropriate radio files...but I'm glad you resolved it. I also got that error when I loaded the stl loader and didn't realize I needed the sta loader for my 30

    Via CB10 Rockin the beautiful new Z30 STA100-5 Runnin 10.2.0.1791
    10-31-13 03:42 PM
  11. playbookster's Avatar
    Playbookster, not making fun of you but if you read in the OP, the part that says thanks to darcy, if you get the 004 error load the appropriate radio files...but I'm glad you resolved it. I also got that error when I loaded the stl loader and didn't realize I needed the sta loader for my 30

    Via CB10 Rockin the beautiful new Z30 STA100-5 Runnin 10.2.0.1791
    Yeah I found that out after. Never had an issue loading leaks on my z10 so I overreacted cause my z30 is a day old lol

    Posted via CB10
    Pdinos3 likes this.
    10-31-13 04:11 PM
  12. masterscarhead1's Avatar
    The person who leaked it was clueless and decided not to check radio versions......
    I'm not going to name names, but it's pretty obvious who this individual is, who no longer has a BB device
    habs_fan and etnt7 like this.
    10-31-13 05:25 PM
  13. Gearheadaddy's Avatar
    Blackberry 10 OS version 10.2.0.XXXX
    Back to top
    Overview
    The BlackBerry 10 smartphone will not startup and displays
    an image with www.bberror.com/bb10-XXXX where XXXX is
    one of errors listed in the Cause field below.
    Back to top
    Cause
    The following errors can cause this issue:
    0001 or 0002 - The currently installed BlackBerry 10 OS
    version is not supported on this smartphone.
    0003 - A critical error was encountered while loading the
    BlackBerry 10 OS.
    0004 - The currently installed radio software is not supported
    on the BlackBerry smartphone.
    0005 - The BlackBerry 10 smartphone radio software is
    missing or invalid.
    0015 - A fatal file system error was encountered.
    0016 - A fatal file system error was encountered.
    0017 - A fatal file system error was encountered.
    Back to top
    Resolution
    Upgrade to the latest version of BlackBerry Link and reload the
    BlackBerry 10 OS. See KB34045 for steps.
    Note: If the Blackberry 10 OS does not reload or displays the
    same symptoms, then it is recommended to bring the
    smartphone back to place of purchase for service.
    Note: To download available updates and to stay up-to-date
    on release dates, visit BlackBerry .


    KB34545-BlackBerry 10 smartphone will not startup and displays an image with a link to www.bberror.com
    Great share...start your own error code thread with this post...will help many...

    Trusted Member Genius
    11-01-13 12:58 AM
  14. Gogi's Avatar
    Where can I get the radio files for the z30 ? I have that error, and I installed radio files from jackdan's link, still no luck. bb10-004 error
    11-01-13 01:05 AM
  15. redchilli88's Avatar
    11-02-13 06:07 PM
  16. KemKev's Avatar
    The person who leaked it was clueless and decided not to check radio versions......
    I'm not going to name names, but it's pretty obvious who this individual is, who no longer has a BB device
    "Clueless"? Really? Really? Sheesh! It's mentioned right there in the leak thread's OP re the radio issue.
    PJD642 likes this.
    11-02-13 06:16 PM
  17. Tecker Man's Avatar
    The person who leaked it was clueless and decided not to check radio versions......
    I'm not going to name names, but it's pretty obvious who this individual is, who no longer has a BB device
    No offence but you guys seem to be launching on the guy with such negativity. Now look i might not know what happened but really move on....
    11-04-13 02:57 PM
  18. anon721037's Avatar
    Hey guys all the proper radios are on the thread page just look down below near the bottom of the op's post.

    Posted on my Z30 from CB10 running 1791.
    11-04-13 07:05 PM
  19. teslatradeup's Avatar
    Hi Playbookster - I'm getting the same thing... how did you upload the radio file when it doesn't boot up?? My computer won't even recognize it as being connected... Please help!
    11-08-13 03:27 PM
  20. teslatradeup's Avatar
    Nevermind... back in business!

    Posted via CB10
    11-08-13 07:56 PM

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