1. Kelvin Adesegun Kuye's Avatar
    I recently downgraded from 10.3.2** to the official 10.2.1.3247 but can't seems to see my contacts, messages reminders and my app are not working. Please help me

    Posted via CB10
    07-09-14 02:00 PM
  2. Kelvin Adesegun Kuye's Avatar
    Someone please answer me


    Posted via CB10
    07-09-14 02:11 PM
  3. DLewis13's Avatar
    Check the Darcy's Tool thread. It can change version number of backup so you can use it.

    http://forums.crackberry.com/bb10-le...upport-917597/

    Edit typo in Darcy's name and added link.
    Someone please answer me


    Posted via CB10
    07-09-14 02:47 PM
  4. Kelvin Adesegun Kuye's Avatar
    Tried it still no result

    Posted via CB10
    07-09-14 03:00 PM
  5. DLewis13's Avatar
    What did you try? Change OS version to what matches phone? Use BB Link to try to restore? If successful changing version number, try using Sachesi to restore.

    Tried it still no result

    Posted via CB10
    07-09-14 03:33 PM
  6. MobileMadness002's Avatar
    This is also a public forum, not a support channel. If you feel the need to have immediate responses, call your carrier or call BlackBerry and pay for support.
    07-09-14 04:21 PM
  7. DLewis13's Avatar
    Really? Thought the forum was for BlackBerry users helping their fellow BlackBerry lovers. That is why we have threads for Sachesi and Darcy's Tools among many others.

    This is also a public forum, not a support channel. If you feel the need to have immediate responses, call your carrier or call BlackBerry and pay for support.
    07-09-14 04:46 PM
  8. MobileMadness002's Avatar
    My point being the op waited a whole 11 minutes before crying for help.
    DLewis13 likes this.
    07-09-14 06:16 PM
  9. DLewis13's Avatar
    Oops, misunderstood. Agree that it can take a bit for a reply. Thanks for clarifying.

    My point being the op waited a whole 11 minutes before crying for help.
    07-09-14 06:29 PM
  10. FireChestApps's Avatar
    Use the app "Backup Pro" to move your contacts, SMS/MMS, Remember notes and Calendar between wipes and upgrades/downgrades should you have problems with Link.

    Get it in BlackBerry World.

    Posted via CB10
    07-10-14 07:10 PM
  11. MeerMusik's Avatar
    Backed up Stuff with Link from OS 10.3.x is mostly incompatible with OS 10.2. BlackBerry changed a lot in the OS Structure like things are restored and backed up.

    If You really rely on your Data use a Backup Tool. I use ContactX and ContactImEX to save my Contacts. And Fire Chest Backup for everything else.

    Via CB10 App / Z10-2@10.3.0.700+442+296 Alien
    07-10-14 07:28 PM
  12. anon721037's Avatar
    Use the app "Backup Pro" to move your contacts, SMS/MMS, Remember notes and Calendar between wipes and upgrades/downgrades should you have problems with Link.

    Get it in BlackBerry World.

    Posted via CB10
    Use this app I have it and use only it, works great

    Posted via CB10
    FireChestApps likes this.
    07-10-14 07:34 PM

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