1. anikelaiya's Avatar
    Dear All

    I am finding problem and getting error message as per attached screen shot while opening a MS Word Document however it's a MS Office 2007 Document. Other similar documents do open but some don't..

    Can anyone suggest a solution for this please???

    Documents Opening Issue-img_20140608_174401.png

    Posted via CB10 from my Q10
    06-08-14 07:23 AM
  2. jaydee5799's Avatar
    The document in question here says its in RTF format. Re-save the document as word doc and see what happens.
    06-08-14 07:31 AM
  3. anikelaiya's Avatar
    The document in question here says its in RTF format. Re-save the document as word doc and see what happens.
    Tried it re saving it as MS Word 93-2007 document but nothing happened...

    Posted via CB10 from my Q10
    06-08-14 07:34 AM
  4. lawguyman's Avatar
    Download the Docs to Go from Snap. It opens RTF files and has more features than the BB10 version. Crazy since BlackBerry owns Dataviz.

    Posted via CB10
    06-08-14 07:41 AM
  5. anikelaiya's Avatar
    Download the Docs to Go from Snap. It opens RTF files and has more features than the BB10 version. Crazy since BlackBerry owns Dataviz.

    Posted via CB10
    Tried it but that also gives the same error...
    Documents Opening Issue-img_20140608_183049.png

    Posted via CB10 from my Q10
    06-08-14 08:03 AM
  6. lawguyman's Avatar
    That's weird. Try Polaris Office maybe. I think it is in BB World.
    06-08-14 08:36 AM
  7. masterscarhead1's Avatar
    Did you just change the filename to doc? I also think you're confused because in your second image .doc is 2003 file not 2007 (which is docx)
    Try to save as...... don't use save......
    06-08-14 09:22 AM
  8. mendez777's Avatar
    try Kingsoft Office free app from GooglePlay/Snap, i use since six months and it open all docs you have!
    06-08-14 09:34 AM
  9. m1kr0's Avatar
    Actually now called WPS Office so Snap may not find Kingsoft Office. Anyway, same thing. I totally agree that it is the go to mobile office product for me: I have long abandoned the built in BB effort.

    Z10 STL100-1, OS 10.2.1.3175
    06-08-14 11:03 AM

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