1. evan189's Avatar
    Hey
    I'm using a z3 running 10.3.1.1151, had no problems all this time until now, my phone doesn't let me make any call, whenever I click on any contact to make a call, the phone appears then the call ends automatically everytime before even starting. Can anybody tell me what seems to be the issue as I need to make calls l, u know how important it is

    Posted via CB10
    01-14-15 08:25 AM
  2. BigBadWulf's Avatar
    Have you tried rebooting the phone? Volume key hold or power button hold till BlackBerry is on the screen.
    01-14-15 08:41 AM
  3. Gearheadaddy's Avatar
    Did you pay your bill?

    Crackberry Genius on Verizon Z10/10.3.1.1949
    RoseBud68 likes this.
    01-14-15 01:27 PM
  4. evan189's Avatar
    Yes I tried the hard reset a couple of times didn't work
    And yes I have a prepaid number, so there cannot be any kind of billing issues, any other solutions pls?

    Posted via CB10
    01-14-15 03:30 PM
  5. jevinzac's Avatar
    Yes I tried the hard reset a couple of times didn't work
    And yes I have a prepaid number, so there cannot be any kind of billing issues, any other solutions pls?

    Posted via CB10
    Try switching it off, and take out the sim, re-insert it. And then turn it on.

    Posted via Q10
    01-14-15 08:06 PM
  6. Brandon_oma692's Avatar
    I had the same problem on my Z30 every day or so with 1151 and 1154 and 1949. I loaded a older radio file and now it is working great. Not sure if this may help you?
    Can't make calls, Z3 on 10.3.1.1151-img_20150115_083207.png

    Posted via CB10
    01-15-15 08:33 AM

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