1. jamielall's Avatar
    Can't "Delete Prior" messages anymore-img_00000002.png Hey can someone help me out with this please? I long press the date and I can no longer see an option to delete prior or even mark prior as read. Super frustrating, any help is huge, thanks

    Posted via CB10
    10-31-13 09:48 PM
  2. dejanh's Avatar
    Did you try scrolling the side menu? Also, you have PIN marks all over tour screen. Maybe you ought to install the official OS first before complaining.

    Posted via CB10
    10-31-13 10:27 PM
  3. Undbiter65's Avatar
    Maybe you ought to install the official OS first before complaining.

    Posted via CB10
    No. Even from a leak that's unusual. I'm on 10.2.1.xxx and I do have the option to delete prior.

    "If you can't soar with the eagles then don't fly with the flock!" (BBM#18)
    10-31-13 11:16 PM
  4. Undbiter65's Avatar
    OP when did the problem start? Have you tried rebooting?

    "If you can't soar with the eagles then don't fly with the flock!" (BBM#18)
    10-31-13 11:16 PM
  5. Xavior's Avatar
    Your doing it wrong lol, you to long hold on the date line above the emails and it will pop up on the right. The recycling bin. From there, click the delete prior

    Posted via CB10
    10-31-13 11:33 PM
  6. DBones1021's Avatar
    Your doing it wrong lol, you to long hold on the date line above the emails and it will pop up on the right. The recycling bin. From there, click the delete prior

    Posted via CB10
    ^^what he said^^
    Looks like from the pic that you "selected more" and then tried to find it. But if not that and reboot doesn't work, try scrolling to the bottom.

    Secret Squirreling with my Q.
    10-31-13 11:48 PM
  7. jamielall's Avatar
    OP when did the problem start? Have you tried rebooting?

    "If you can't soar with the eagles then don't fly with the flock!" (BBM#18)
    This might sound weird but it started after I loaded the 725 bar files over 10.2.1.575
    11-01-13 12:01 AM
  8. jamielall's Avatar
    ^^what he said^^
    Looks like from the pic that you "selected more" and then tried to find it. But if not that and reboot doesn't work, try scrolling to the bottom.

    Secret Squirreling with my Q.
    Trust me gents, I know was doing it how I have always done it. Was able to do it, and then it vanished. Just reloaded my OS. Hopefully it'll start working :S
    11-01-13 12:02 AM
  9. DBones1021's Avatar
    Trust me gents, I know was doing it how I have always done it. Was able to do it, and then it vanished. Just reloaded my OS. Hopefully it'll start working :S
    If you are on a leak and loaded bars?...then it's a completely different story indeed.
    Hopefully, the leak settles enough with the bars for it to come back.

    Secret Squirreling with my Q.
    11-01-13 12:11 AM
  10. FrankIAm's Avatar
    Trust me gents, I know was doing it how I have always done it. Was able to do it, and then it vanished. Just reloaded my OS. Hopefully it'll start working :S
    Then why does your screenshot show otherwise?

    C0001BBF0 - BlackBerry 10 help channel.
    11-01-13 12:13 AM
  11. Undbiter65's Avatar
    Then why does your screenshot show otherwise?

    C0001BBF0 - BlackBerry 10 help channel.
    This is .575 with the .bar files loaded on top. This is what pressing "select more" gives you. Looks different from the OP's screen shot.


    Can't "Delete Prior" messages anymore-img_00000273.png

    Just so we know that the OP is really having issue, and those who can help do so.

    "If you can't soar with the eagles then don't fly with the flock!" (BBM#18)
    11-01-13 12:19 AM
  12. Undbiter65's Avatar
    Trust me gents, I know was doing it how I have always done it. Was able to do it, and then it vanished. Just reloaded my OS. Hopefully it'll start working :S
    With leaks sometimes you need to just give it time to settle buddy. A reboot even so often. And it eventually gets better.

    "If you can't soar with the eagles then don't fly with the flock!" (BBM#18)
    11-01-13 12:22 AM
  13. jamielall's Avatar
    Can't "Delete Prior" messages anymore-img_00000002.png Appreciate your help. This is a screen shot of it being back to normal once I do a fresh install and no restore. Must be something that messes up during the process there. I'll live with it, thanks again.

    Posted via CB10
    11-01-13 12:49 AM
  14. Undbiter65's Avatar
    Click image for larger version. 

Name:	IMG_00000002.png 
Views:	429 
Size:	68.9 KB 
ID:	216250 Appreciate your help. This is a screen shot of it being back to normal once I do a fresh install and no restore. Must be something that messes up during the process there. I'll live with it, thanks again.

    Posted via CB10
    No problem. Glad it's working for you buddy.

    "If you can't soar with the eagles then don't fly with the flock!" (BBM#18)
    11-01-13 01:00 AM
  15. jamielall's Avatar
    No problem. Glad it's working for you buddy.

    "If you can't soar with the eagles then don't fly with the flock!" (BBM#18)
    So I got to the bottom of it. In your message settings if you click "view as conversation" it triggers the issue and you can't delete prior unless you back and switch it to "view single messages" Kind of annoying but what are ya gonna do

    Posted via CB10
    11-01-13 03:03 PM
  16. conite's Avatar
    So I got to the bottom of it. In your message settings if you click "view as conversation" it triggers the issue and you can't delete prior unless you back and switch it to "view single messages" Kind of annoying but what are ya gonna do

    Posted via CB10
    You got it. Exactly what's happening with me too.

    Z10STL100-3/10.2.1.641

    Posted via CB10
    11-01-13 03:17 PM
  17. Undbiter65's Avatar
    You got it. Exactly what's happening with me too.

    Z10STL100-3/10.2.1.641

    Posted via CB10
    I notice you're on 10.2.1 as well. Is this only a 10.2.1 issue?

    "If you can't soar with the eagles then don't fly with the flock!" (BBM#18)
    11-01-13 04:44 PM
  18. Norg's Avatar
    Did you try scrolling the side menu? Also, you have PIN marks all over tour screen. Maybe you ought to install the official OS first before complaining.
    Posted via CB10
    Why such a cranky response, if you're going offer help, you might want to improve your bedside manners. Just saying..

    Posted via CB10 using my handy dandy STL100-3 ~ 10.2.0.1791 ~ AT&T
    Last edited by gliveron; 11-01-13 at 06:30 PM.
    jamielall likes this.
    11-01-13 06:20 PM
  19. go1ndr's Avatar
    I'm running a Q10 SQN100-1 with .1791 update and the "delete prior" works fine for me and has on all of the leaks or official OS update/installs. Just curious, are you pressing on the date or on a message? I have to ask as at one time I was pressing on the actual messages and of course it wouldn't work. You have to long press on the date (in screen shot 10/31) and when the menu pops up, press on the delete (trash can) and it will delete that date and anything prior to it. Hope this helps and if you have tried that with no success, I'm sorry to waste your time.
    11-01-13 06:29 PM
  20. Undbiter65's Avatar
    I'm running a Q10 SQN100-1 with .1791 update and the "delete prior" works fine for me and has on all of the leaks or official OS update/installs. Just curious, are you pressing on the date or on a message? I have to ask as at one time I was pressing on the actual messages and of course it wouldn't work. You have to long press on the date (in screen shot 10/31) and when the menu pops up, press on the delete (trash can) and it will delete that date and anything prior to it. Hope this helps and if you have tried that with no success, I'm sorry to waste your time.
    Any help is appreciated buddy. Don't worry.

    "If you can't soar with the eagles then don't fly with the flock!" (BBM#18)
    go1ndr likes this.
    11-01-13 06:31 PM
  21. jamielall's Avatar
    I'm running a Q10 SQN100-1 with .1791 update and the "delete prior" works fine for me and has on all of the leaks or official OS update/installs. Just curious, are you pressing on the date or on a message? I have to ask as at one time I was pressing on the actual messages and of course it wouldn't work. You have to long press on the date (in screen shot 10/31) and when the menu pops up, press on the delete (trash can) and it will delete that date and anything prior to it. Hope this helps and if you have tried that with no success, I'm sorry to waste your time.
    Thanks for the input, much appreciated. I've held it right on the date and not the message. As it stands, when it's on "single message" I can do it fine when it's on "conversation message" I can't delete.
    Can't "Delete Prior" messages anymore-img_13817490.png
    Can't "Delete Prior" messages anymore-img_13817491.png
    Can't "Delete Prior" messages anymore-img_13817492.png

    Posted via CB10
    11-01-13 07:40 PM

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