12-22-15 07:30 PM
27 12
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  1. ikalinin's Avatar
    ok, happened 3 times. when composing or replying to a text message, paperclip > picture > camera, take pic, and as it attaches, screen goes BLUE. hard reset doesnt work, holding power button turns phone off 10-15s in.
    happened 1 time during BBM message pic attachment. seems to be only when i attach a NEW pic that i just took w/ camera...

    anyone else?
    12-03-14 12:07 PM
  2. mad_mdx's Avatar
    Never happened to me...

    Posted via CB10
    12-03-14 01:27 PM
  3. Gearheadaddy's Avatar
    Os #?
    Phone model?
    Carrier?


    Crackberry Genius on Verizon 10.3.1.1154
    12-04-14 01:34 PM
  4. mad_mdx's Avatar
    Os #?
    Phone model?
    Carrier?


    Crackberry Genius on Verizon 10.3.1.1154
    It's in his title.

    Mine is
    Z30STA100-5/10.3.1.1151

    Posted via CB10
    12-04-14 01:55 PM
  5. cybersaga's Avatar
    This actually happened to me today. Same situation, I was taking a picture during BBM message, then bang!

    I also have a Z30 running 10.3.1.1154.

    When the device finished rebooting, I tried again and it worked fine.
    12-04-14 09:03 PM
  6. digimate's Avatar
    Same here. Was attaching a new pic to a text from the camera and my Z30 locked up with a blue screen of death!
    12-04-14 10:35 PM
  7. madrosid's Avatar
    Me too at Z30STA100-2/10.3.1.1154, blue screen

    Posted via CB10
    12-04-14 11:04 PM
  8. James Blight's Avatar
    No blue screen here. Followed the same steps.

    Posted via CB 10 on my Z30 (STA100-5) w 10.3.1.1151
    12-05-14 12:32 AM
  9. ikalinin's Avatar
    Well, its not a common thing. And more often than not, its fine.. but some sort of bug is there.. just wonderland how many others have experienced this




    Posted via CB10
    12-19-14 11:23 PM
  10. Pkimmd's Avatar
    Happened here too!
    Last edited by Pkimmd; 02-20-15 at 05:08 PM.
    12-20-14 02:36 AM
  11. Luigi Bio's Avatar
    Hi, have the same problem here!

    Z30 STA100-2
    SO 10.3.1.1581

    Thx
    02-20-15 05:06 PM
  12. non-vtec's Avatar
    Had this happen to me twice now. Always when using camera in bbm. Screen turns blue and only way to get rid of it is with a hard reset.

    10.3.1.2267 z30



    Posted via z30
    03-07-15 11:58 AM
  13. kbalaz's Avatar
    will throw my hat into the ring as well. Z30, latest update, new picture attachment in bbm.
    03-07-15 01:28 PM
  14. lui22's Avatar
    I'll throw my z30 into the mix it happened on whatsapp
    Blue Screen error using camera on Picture attachment Z30 10.3.1.1154-img_20150302_120252.jpg

    Posted via CB10
    03-07-15 11:07 PM
  15. non-vtec's Avatar
    Happened again twice to me this weekend.

    Seems to happen only when using camera to share pictures on bbm.

    Haven't had any issues sharing pictures from the photo app. Just when using the camera......


    Getting annoying....hopefully it's a bbm problem and not a camera or hardware problem....

    Posted via CB10
    03-08-15 12:21 PM
  16. EsHoneyBBM's Avatar
    Since the last update on my Z30 I when I go to take a picture from a text or from BBM messenger I occasionally get a blue screen that locks my phone. I can power down my phone and restart it, but that is becoming a real pain.
    Has BB looked into this is there a fix what is going on?
    03-23-15 03:30 PM
  17. borsodi's Avatar
    Yes , happening here too.. Z30 , telus,, 10.3.1.1784

    any fixes yet,,
    03-30-15 03:12 PM
  18. SilkySunshine's Avatar
    This happened to me last night with BBM. Hopefully it gets fixed soon. Z30STA100-5/10.3.1.2708.

    Posted via CB10
    ikalinin likes this.
    03-30-15 04:16 PM
  19. ikalinin's Avatar
    never happened to me using BBM.. usually a text pic attachment. and only when you attach a pic, and use the cam to take an instant pic
    03-30-15 04:37 PM
  20. plutoforplanet's Avatar
    first time it happened, got the blue screen.
    Z30 sta100-5 factory unlocked rogers/tbaytel,
    using remember app, and while capturing a photo. I am on SR 10.3.1.1784

    I had to hard reset . Rebooted ok, but lost part of my note.
    04-18-15 05:04 PM
  21. scrapmetal58's Avatar
    Happened to me today. I took a photo to upload to a website in the attach window (camera option), and it went to blue screen. Was very unnerving.

    Posted via CB10
    05-02-15 01:34 AM
  22. TrevS1977's Avatar
    Has never happened to me before today.. but now its happened to me three times in ten minutes, trying to take a picture to attach to an mms message. Os 10.3.1.1865

    Posted via CB10
    05-07-15 09:53 PM
  23. Rahul Meena4's Avatar
    ok, happened 3 times. when composing or replying to a text message, paperclip > picture > camera, take pic, and as it attaches, screen goes BLUE. hard reset doesnt work, holding power button turns phone off 10-15s in.
    happened 1 time during BBM message pic attachment. seems to be only when i attach a NEW pic that i just took w/ camera...

    anyone else?
    I face the same problem with my mobile
    06-16-15 01:39 PM
  24. umbrau44's Avatar
    I had this happen as well when taking a picture to attach to an email. It scared the hell out of me!

    I'm on a z30 from shopblackberry with SR 10.3.2.2226.
    07-16-15 10:21 PM
  25. dtuivs's Avatar
    Z30STA100-5/10.3.2.2339

    Yes has happened to me before a couple of times while trying to take a picture in BBM.

    This has bricked my sisters BlackBerry Z10 on 10.3.1 and she wasn't able to get a replacement from T-Mobile.

    Posted via CB10
    07-17-15 07:01 PM
27 12

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