1. FXECB's Avatar
    Hi all,
    It seems there are some issues with BlackBerry Link to connect to a 10.3.3.2049 device, in my case at least...
    I cannot restore backup because the backup file browser is still spinning...
    So I want to reload 10.3.2 via autoloader, but the autoloader hangs and exits few seconds after beginning reload...

    So what should I do ?
    Thank you.
    Regards,
    12-09-16 08:46 AM
  2. FXECB's Avatar
    So, I see it seems to be impossible to flash a 10.3.3 device with 10.3.2 firmware. Is it true ?
    If that, what about Link issue with 10.3.3 ?

    Thank you.
    Regards,
    12-09-16 08:48 AM
  3. Sridhar M's Avatar
    Hi I would suggest to download the firmware via Sachesi in the update mode. You can search your carrier or use a third party carrier to download 10.2 OS without loosing your data.

    Posted via my favorite Passport
    12-09-16 09:01 AM
  4. FXECB's Avatar
    Hi and thank you for your answer.
    I cannot use an autoloader file ?

    Anyone is experiencing issues with BB Link and 10.3.3 ?
    12-09-16 09:23 AM
  5. TheDutch20's Avatar
    Hi and thank you for your answer.
    I cannot use an autoloader file ?

    Anyone is experiencing issues with BB Link and 10.3.3 ?
    10.3.3 like 10.3.2 has a anit-theft feature you can't go back past this update of 10.3.3.2049 the OS doesn't allow it.. sorry seems your stuck without yoiur back up for now..

    Posted via CB10
    12-11-16 07:27 PM
  6. Temryk's Avatar
    Recover your backup copy through Sachesi
    12-12-16 04:58 AM
  7. Jake2826's Avatar
    Yes. After the OTA update to OS version 10.3.3.2049 on both my Passport and Z10, I had failures to be able to backup my data for both devices on Link with one of my PC's. Funny enough though, I had success backing up on a different PC with Link. Both PC's run Windows 8.1 so I can't tell you what the difference was. Strange huh?
    12-15-16 01:00 AM
  8. xmixers's Avatar
    My Z3 too, it's can't restore the backup file (file browser loading only)
    12-28-16 08:13 PM
  9. xmixers's Avatar
    thank bro..it's works
    12-28-16 08:25 PM
  10. markf's Avatar
    Also can't backup my phone. Tried reinstalling Link, but it still fails to backup. Have Win10.

    Z30-STA100-5 (T-Mo)-SR 10.3.3.1435 / OS 10.3.3.2163
    12-29-16 01:05 PM
  11. Dodger52's Avatar
    I've had some issues as well although I did manage to restore back-ups on to BlackBerry running 10.3.3 on two different occasions.

    The first time involved renaming the back-up file and restarting Link, the second time i've had issues I just treid a couple of times and waited for the back-up files to show.

    Posted via CB10
    12-29-16 05:23 PM

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