1. bcaldwell85's Avatar
    Don't know if I'm posting this in the right forum, but...

    Does anyone know how to get them to work? I've got my email and txt previews working fine, but I don't get the bbm lol.

    Select contacts, de select contacts... I don't get it. I've tried both and none of them are working for me. I'm on 10.2.1.1925

    Posted via CB10
    01-14-14 12:03 AM
  2. abramadhi's Avatar
    Go to settings>notifications>scroll to the bottom>applications>bbm>instant previews set to ON.

    Posted via CB10
    01-14-14 12:25 AM
  3. bcaldwell85's Avatar
    Yep... it's on. Nothin

    Posted via CB10
    01-14-14 12:37 AM
  4. fucsia's Avatar
    I have the same problem. No instant preview for BBM. Settings for notifications are okay. I'm on 1259. Any suggestions?

    Posted via CB10
    01-14-14 01:17 AM
  5. bcaldwell85's Avatar
    Glad I'm not the only one... was starting to think I was crazy lol

    Posted via CB10
    01-14-14 02:12 AM
  6. xxxmerlinxxx's Avatar
    are you guys on verizon? I have two friends who are running two different flavors of 10.2.1 (1055 and 1925), both who are on verizon z10s. I cannot get instant previews for bbm to work at all. Everything seems to be on. All other instant previews work fine.
    01-14-14 07:28 AM
  7. dpw09's Avatar
    Delete any open bbm conversations and create a new conversation. Preview should work. Test with 1 contact first.

    Sent via CB10 on my ? Z10STL100-3/10.2.1.1925
    01-14-14 07:47 AM
  8. Jeandry Brito's Avatar
    Or try reinstalling

    Posted via CB10
    01-14-14 07:49 AM
  9. Gearheadaddy's Avatar
    I'm on Verizon 10.2.1.1925 BBM Instant Previews work fine for me on wifi and cellular.

    Trusted Member Genius
    01-14-14 08:19 AM
  10. bcaldwell85's Avatar
    I'm on tmobile US... tried everything.

    Deleting convos
    Rebooting phone
    Turning notifications on/off


    Posted via CB10
    01-14-14 12:09 PM
  11. SteelGreek's Avatar
    are you guys on verizon? I have two friends who are running two different flavors of 10.2.1 (1055 and 1925), both who are on verizon z10s. I cannot get instant previews for bbm to work at all. Everything seems to be on. All other instant previews work fine.
    They work fine for me. They always have on my Z10 and 30 on both 1055 and 1925.

    I do get the wrong pictures displayed from time to time though

    Posted with a Verizon Z30 running 10.2.1.1955 and CB10. My channel with zero subscribers
    01-14-14 01:25 PM
  12. MySOLE_2KEEP's Avatar
    Hey all I just posted this in another thread bit thought i should do the same here.

    I have recently loaded the new 10.2.1 1925 on my z10 and everything was working great until I restored my contacts. This is something I never do or did in the past with leaks but I needed my contacts so I made the plunge for the New Year.

    Now I have noticed I can't get quick notifications if I'm in another app for a quick reply to a bbm or text message. This is very annoying as I see the red light flashing but now have to stop whatever I'm doing and peak into the hub, so I can know who is trying to get a hold of me.

    This "SUCKS" I've been use to this feature ever since 10.2 came out "as a leak" lol

    In my setting it is set to "on" for instant previews and "on " in my lock screen. I do see everything on my lock screen but need the same comfort of replying to someone fast while I'm on my BlackBerry doing other things.

    Can anyone help me? I'm frustrated as simple as this may sound. I have also restarted My Z10 a bunch of times and even pulled the battery but no avail.

    I really don't want to load this OS again and then restore my contacts on top of it as that takes forever to do.

    Posted via CB10
    01-14-14 09:10 PM
  13. QWKSNKE's Avatar
    I'm on Verizon 10.2.1.1925 BBM Instant Previews work fine for me on wifi and cellular.

    Trusted Member Genius
    +1

    Posted via CB10. 10.2.1.1925 with 1259 camera/clock
    01-14-14 10:54 PM
  14. Pdinos3's Avatar
    Hey all I just posted this in another thread bit thought i should do the same here.

    I have recently loaded the new 10.2.1 1925 on my z10 and everything was working great until I restored my contacts. This is something I never do or did in the past with leaks but I needed my contacts so I made the plunge for the New Year.

    Now I have noticed I can't get quick notifications if I'm in another app for a quick reply to a bbm or text message. This is very annoying as I see the red light flashing but now have to stop whatever I'm doing and peak into the hub, so I can know who is trying to get a hold of me.

    This "SUCKS" I've been use to this feature ever since 10.2 came out "as a leak" lol

    In my setting it is set to "on" for instant previews and "on " in my lock screen. I do see everything on my lock screen but need the same comfort of replying to someone fast while I'm on my BlackBerry doing other things.

    Can anyone help me? I'm frustrated as simple as this may sound. I have also restarted My Z10 a bunch of times and even pulled the battery but no avail.

    I really don't want to load this OS again and then restore my contacts on top of it as that takes forever to do.

    Posted via CB10
    Use something other than link to restore contacts. I use contactx. Well worth it. I also hear firechest is good as well.

    Via CB10 Rogers Z30STA100-5/10.2.1.1925/1926 Radio
    01-14-14 11:11 PM
  15. dpw09's Avatar
    Sync contacts instead of restore. Since restoring contacts also restores many other items than can break a leak

    Sent via CB10 on my ? Z10STL100-3/10.2.1.1925
    01-15-14 07:40 AM
  16. bluetroll's Avatar
    Reboot

    Posted via CB10
    01-15-14 08:07 AM
  17. rickkel's Avatar
    The phone being a Verizon STL-4 is not the issue because my Z10's previews work perfectly, while my other half's Z10's previews work for everything except BBM. I've tried all of the tips and tricks on the forums, and it just doesn't work. Period.

    When I installed the leaks on the phones, I did a full restore on both of our devices and use the sync option in Link to backup and restore contacts (no local contacts on the phone). I guess I'm going to have to reinstall the OS again to see if it works, but I was hoping a newer leak would come out...looks like I might not be able to wait for that.
    01-15-14 08:01 PM
  18. AnimalPak200's Avatar
    All you have to do is individually toggle off/on each BBM contact's instant preview setting from within BBM. Should start working after that.

    Posted via CB10
    01-19-14 05:09 PM
  19. fucsia's Avatar
    After updating to the 10.2.1.537 (official release) the instant preview for BBM Contacts is functioning again!

    Posted via CB10
    01-29-14 10:31 AM
  20. cchilderhose's Avatar
    All you have to do is individually toggle off/on each BBM contact's instant preview setting from within BBM. Should start working after that.

    Posted via CB10
    Another workaround is to toggle off Instant Previews for the entire system, reboot and then turn them back on. This works as well as above.
    01-29-14 10:53 AM
  21. rickkel's Avatar
    I have tried all of these tips and tricks and still cannot get my other half's BBM Instant Previews working. I am tired of trying and the little upgrade sent from Verizon didn't fix it. I will wipe and reinstall the OS when I find the time.

    Posted via CB10
    01-30-14 04:04 AM
  22. Macarrao's Avatar
    Tried everything, check individual contacts previews, groups... No donut here too. Groups appears duplicated too.
    02-06-14 12:38 PM
  23. rickkel's Avatar
    Macarrao - I finally wiped and reinstalled the official Verizon OS and the previews worked - all the way until I restored the "Settings" from the device backup. The "Applications" and "Media" did not break it. Unfortunately the "Settings" include the backup of the Remember app contents and probably others (I'm trying to find out what). I had to reinstall them which shut the Instant Previews off again. Frustrating.

    Bottom Line: if you reinstall the OS and only restore Applications and Media, you will get them working.

    Posted via CB10
    02-06-14 05:10 PM

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