1. sdgandhi's Avatar
    Hello,

    I m now on 10.2.1.2175 on my Q10. Since I started using BB10, 1 or 2 BBM groups randomly sounds alert notifications.

    I have set sound, vibrate & LED to off in system settings for all BBM, BBM Groups, WhatsApp. Also I use Bebuzz and even in that I only have set LED for the above apps.

    Yet randomly the BBM Groups sounds alerts & also vibrates. If i set system notification to only Phone calls it doesn't sound any alert. But if I set to normal it sounds alert + vibrates & if i set to vibrate in system notification it vibrates randomly when some one posts on the group.

    In normal I have tone + vibrate on for incoming ring tone.

    Please help to mute incoming sound + vibrate alert for BBM group posts. I have tried many settings. In Phone only mode I don't get system notifications.

    Awaiting prompt reply.
    06-18-14 07:37 AM
  2. jaydee5799's Avatar
    Have you gone to the groups themselves and changed the settings there?
    toggle off the group settings for show chats in hub and show pictures in hub. Those things are on by default and they make noise if you don't toggle them off.
    06-18-14 09:31 AM
  3. sdgandhi's Avatar
    Have you gone to the groups themselves and changed the settings there?
    toggle off the group settings for show chats in hub and show pictures in hub. Those things are on by default and they make noise if you don't toggle them off.
    But then we don't get to see the group mssg in HUB... also it randomly alerts sound... not always.

    Sent by Sanjiv from my BlackBerry Q10 using Vodafone, Gujarat, India. Q10SQN100-3/10.2.1.3175.
    06-18-14 10:05 AM
  4. mscooley's Avatar
    Hi. This is a known issue and will be addressed soon.

    Posted via CB10
    06-18-14 10:09 AM

Similar Threads

  1. Z10 mute incoming call while it is in the pocket
    By CrackBerry Question in forum Ask a Question
    Replies: 3
    Last Post: 06-18-14, 05:13 AM
  2. Contacts suck on bb10
    By 7christopherr in forum BlackBerry 10 OS
    Replies: 12
    Last Post: 06-18-14, 04:29 AM
  3. Battery alert
    By lumumba500 in forum BlackBerry Z10
    Replies: 6
    Last Post: 06-17-14, 01:00 PM
  4. BB10 - automatically accept video calls?
    By deepaer0 in forum BlackBerry 10 OS
    Replies: 1
    Last Post: 06-17-14, 10:43 AM
  5. Replies: 1
    Last Post: 06-16-14, 10:52 PM
LINK TO POST COPIED TO CLIPBOARD