1. deepaer0's Avatar
    Hi guys,

    My understanding of under-the-hood processes is very thin but I have a question about Blackberry Assistant.

    So I installed the 10.3 leak on q5 and I very like that feature when you can ask Assistant to read your emails.
    I'm using old but good Nokia BH-214 BT headset with stereo headphones and when I'm listening music the sound quality is very good.
    But when Assistant starts reading my email - the sound quality is very poor.
    Has anyone been noticing the same and are there any workaround to get better sound quality for BB Assistant ?
    Thank you!
    09-15-14 05:30 AM
  2. danp2000's Avatar
    Have you tried deleting the pair on your phone AND headset then repair?

    I have found this helps when I'm having bluetooth issues.

    T-Mobile Z10 STL100-3 running 10.3.0.1154
    09-15-14 07:49 AM
  3. ronfc's Avatar
    It's still a leak, a work in progress, we never know if this was already fixed on the next OS revision.

    Cave, cave, moderator videt
    09-15-14 07:53 AM
  4. Croberry1989's Avatar
    I have that same problem on my Plantronics headphone. I don't know why :-(

    Posted via CB10
    09-15-14 08:37 AM
  5. zehkaiser's Avatar
    I have experienced this in my car. I've found that when using BlackBerry assistant it mimics a phone call. This causes a huge drop in audio quality, as well as the voice sometimes cutting out. It may have something to do with the protocol being used. Being registered as a phone call activated the microphone on the BT device. We may just have to deal with it.

    Posted via CB10
    09-15-14 08:50 AM
  6. Graheem's Avatar
    BB Assistant sounds terrible, period. Def needs work, but the search itself is best since it changed to BB Assist from prior search.
    09-15-14 12:48 PM
  7. deepaer0's Avatar
    Yeah it seems like it doesn't use A2DP at all which is the one used for playing music.

    Thanks a lot guys for your replies, it's still amazing product even though it's in beta.
    09-15-14 04:51 PM
  8. deepaer0's Avatar
    Have you tried deleting the pair on your phone AND headset then repair?

    I have found this helps when I'm having bluetooth issues.

    T-Mobile Z10 STL100-3 running 10.3.0.1154
    Yep that's nice idea will try that in a morning.
    09-15-14 04:52 PM
  9. tickerguy's Avatar
    It does not use AD2P because a headset for calls doesn't have to have that profile in it and it would not work otherwise.
    09-15-14 05:09 PM
  10. deepaer0's Avatar
    Yeah makes sense.
    But c'mon, that's 21 century! Would be lovely if that smart thing would recognise supported profiles of the device connected and switch to A2DP if that's available.
    09-16-14 04:11 AM

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