04-04-17 04:29 AM
58 123
tools
  1. lokinindichandan's Avatar
    tried this and worked for me.

    My device passport was stucj in Security Wipe, I download Autoloaded.
    1. RUN Autoloaded. Connecting it was showing.
    2. Kept holding the power button till Autoloaded falshed the green light
    04-16-16 08:02 AM
  2. albertinik's Avatar
    Of course you didn't have drivers installed on your windows machine.

    Well I added Blackberry Link to my PC and that did the trick I guess.


    Posted via CB10
    04-16-16 05:33 PM
  3. albertinik's Avatar
    From 2d series of 9900 blinking red led doesn't mean hardware issue no more so 3 little solutions from you.

    You can't back up so

    Download latest autoloader or the one you like more

    Take USB cord and connect you phone ( make sure you have drivers and/or BlackBerry Link installed on you PC.

    Run the executable.

    Restore a previous back up if you had any and/or start fresh.

    Good luck


    Please help, phone just went off in the middle of a chat, battery was not low. while it went dead red LED started blinking and phone never came back online.
    Eventually red blinking stopped, it only starts again once I plug it to the wall or PC but once disconnected it stops blinking.
    I have used bb link to reload, it keeps searching for software update overnight and nothing happens (red light blinking)
    I have tried autoloader, when it gets to connecting to bootrom, I plugged phone to usb..........it will ask for password, I punched it in and that's where it ends, nothing happens after that (Note: upon plugging of phone when autolodaer is activated, there will be a steady red light for a few seconds then blinking continues again)

    Please I need help desperately, thanks to y'all!


    Posted via CB10
    04-16-16 05:37 PM
  4. thurask's Avatar
    Of course you didn't have drivers installed on your windows machine.





    Posted via CB10
    You'd think he'd have noticed since September 2014.
    ankitchahal likes this.
    04-17-16 04:25 AM
  5. treely's Avatar
    There are two methods I use to solve this.

    1) Take out the battery. Run the autoloader, wait until it gets to Connecting to Bootrom, then plug the USB cable in. Let the phone boot to the red battery icon, and the autoloader should connect shortly afterwards. Once the firmware starts to flash, put the battery in.


    2) Open task manager and end any process that begins with BB, BlackBerry, or RIM. Go to Start, Run, and open services.msc. Do the same here, stop any service related to BlackBerry or RIM. Plug the phone in and try the autoloader again.

    Posted via CB10 on Q10
    Method 1 works for me. This remind me the past time loading rom for my 9900
    09-24-16 10:52 PM
  6. hasun995's Avatar
    No, it's always close...




    Yes, I connect my Z10 to the pc with any problems.


    I'll try, too...
    04-02-17 11:00 AM
  7. hasun995's Avatar
    first remove the battery
    and open the autoloader app
    and connect your device to the computer
    it works well
    04-02-17 11:03 AM
  8. daffazrn1237's Avatar
    Once happened to my z3 i tried connecting the cable than holding the power button for a couple of seconds and it work
    04-04-17 04:29 AM
58 123

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