1. Warios's Avatar
    I have problem with BB Protect after latest leak ?
    Denmark Q10

    I removed device from bb protect account , stil same . if anyone have some idea what to try pls .

    Posted via the CrackBerry App for Android
    Attached Thumbnails anyone with BBProtect dont connect ?-img_20150830_143631.jpg  
    Last edited by Warios; 08-30-15 at 07:51 AM. Reason: "remove device from bb protect"
    08-30-15 07:39 AM
  2. conite's Avatar
    What do you mean you deleted your account?

    You can remove devices within your BBID account, but I'm not sure what you did.

    PassportSQW100-4/10.3.2.2639
    08-30-15 07:42 AM
  3. Warios's Avatar
    yes i just remove device from BB Protect .

    sry eng. is not my native language and sometimes i get wrong meaning .
    08-30-15 07:50 AM
  4. conite's Avatar
    Try a hard reset. And try enabling it again after.

    PassportSQW100-4/10.3.2.2639
    08-30-15 08:08 AM
  5. Warios's Avatar
    Just did hard reset stil same message .
    What is better wipe or autoloader ?
    Im start from the scratch , and hope it will work .
    Im back home tonight and have in mind to do that wipe !

    Posted via CB10
    08-30-15 08:31 AM
  6. conite's Avatar
    Just did hard reset stil same message .
    What is better wipe or autoloader ?
    Im start from the scratch , and hope it will work .
    Im back home tonight and have in mind to do that wipe !

    Posted via CB10
    Autoloader is much faster.

    PassportSQW100-4/10.3.2.2639
    08-30-15 08:33 AM
  7. Warios's Avatar
    Ok , then is autoloader .
    Thx .

    Posted via CB10
    08-30-15 08:58 AM
  8. Warios's Avatar
    Still "unavaliable" now i can just wait for new leak or if its BB issue for them to fix it !
    08-30-15 10:56 AM
  9. whenever's Avatar
    I had that problem with my all my devices for about a year. Finally I had to deal with Bell Mobility (my ISP) and they had to kick it up to Blackberry. It took them about 2 weeks of back and forth emails trying to get it fixed. I was on leaked versions, so I waited until 10.3.2 was finally valid before trying to get them to fix it. I had tried a BES10 cloud trial and I think that is what caused it.

    Good luck
    09-01-15 06:47 PM
  10. Cong Tuan Nguyen's Avatar
    Leave it. After sometime it will start working again

    Posted via CB10
    09-01-15 08:01 PM
  11. natehirji's Avatar
    I think mine is worse. it wont let me activate my phone. it says the bb protect id I used is not the one I used to sign up when I activated the device. i tried the leak and that's what it gave me. I'm trying to go back to the one before we shall see how this goes
    09-02-15 12:02 AM
  12. Warios's Avatar
    I have 2 Q10. One with 10.2.1 (no OTA in Denmark to higher) and second with latest leak (two separate BBid) and on both BB Protect stoped working about week ago .
    I try to go on lower leak 2339 when it was working and still "unavaliable" .
    im in contact with my carrier to check !
    09-02-15 03:45 AM
  13. Warios's Avatar
    Today BB Protect dont show anymore "unavaliable" popup , now just loading and nothing happens !?

    Strange thing is this BB protect , im testing now is this service use battery and how much !
    09-02-15 01:47 PM
  14. Chris Grundy's Avatar
    I have problem with BB Protect after latest leak ?
    Denmark Q10

    I removed device from bb protect account , stil same . if anyone have some idea what to try pls .

    Posted via the CrackBerry App for Android
    I had the exact same problem with my fist passport. And after owning it for just 3 days it got stolen. Not a chance to recover it.

    My second passport did not have that issue. The id I used was the same on both.



    CB10 on Passport 10.3.2
    09-02-15 01:56 PM
  15. Warios's Avatar
    And today after restart i change battery BB Protect is working !?!?!? (on both phones and accounts)

    Strange bat perfect ,finaly i can find or block my stolen Q10 ! First is locate just to see where is it !
    (after 2 mnth)
    11-20-15 11:43 PM

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