1. theblob's Avatar
    Can anyone confirm if the advanced settings for email are still there?
    I used the autoloader and now I have no ability to change or access the advanced settings including changing the retention which I need.

    Edit: the advanced settings and retention exists for ONLY my outlook email. No Gmail, no Yahoo, no work email.

    Posted via CB10
    04-21-14 07:41 PM
  2. thurask's Avatar
    Can anyone confirm if the advanced settings for email are still there?
    I used the autoloader and now I have no ability to change or access the advanced settings including changing the retention which I need.

    Edit: the advanced settings and retention exists for ONLY my outlook email. No Gmail, no Yahoo, no work email.

    Posted via CB10
    I believe only Exchange ActiveSync accounts can change the retention settings after initial setup. Other accounts require re-adding the email account in question.
    04-21-14 07:57 PM
  3. theblob's Avatar
    Okay thanks Thurask. I'll give that a try

    Posted via CB10
    04-21-14 10:38 PM
  4. Ecm's Avatar
    Confirming...
    For ActiveSync accounts, the retention period can be switched at any time under the advanced options (Outlook.com, Hotmail for example.)

    IMAP accounts (Gmail free version) can't be changed once the account is set up. You'd have to delete and re-add the account, specifying the retention period under advanced options when setting it up again. The setting is called "Initial Retrieval".
    theblob likes this.
    04-22-14 07:26 AM

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