1. cansado's Avatar
    I was wondering if anybody here has has the issue of being able to log through activesync since upgrading the os? I've tried to do everything possible in the book to be this working. Re-installing, security wipe, pulling the battery... for some reason the server address and/or password is not going through. The warning I get is "the server.... for account.... can't be reached, the settings might be incorrect or the server could be temporarily offline".
    I have even gone as far as downgrading to 10.2.1 and after I did everything seem fine.
    Having said that I love 10.3 and can't go back.
    I was wondering if anyone else has had this issue and has found a resolution.
    Thx...

    Posted via CB10
    06-18-14 05:41 AM
  2. jaydee5799's Avatar
    I use activesync for my work email on 10.3.0.296.
    When you configure the account, did you put in the correct smtp username? I find that if I leave that blank I get the error messages you get.
    06-18-14 06:00 AM
  3. cansado's Avatar
    I use activesync for my work email on 10.3.0.296.
    When you configure the account, did you put in the correct smtp username? I find that if I leave that blank I get the error messages you get.
    Thank you for the reply. Do you mean the area for username? I don't see something labeled as "smtp username".

    Posted via CB10
    06-18-14 10:41 AM
  4. wolfee48's Avatar
    I have 2 EAS accounts working. The user name on one is same as email address, the other is just username with no @.com.

    So try matching username and email address or just under with no @.com.

    Posted via CB10 Z10STL100-4/10.3.0.296 Hybrid
    06-18-14 10:54 AM
  5. jpvj's Avatar
    I'm connected to Exchange 2013 with 10.3. No issues at all.

    I wonder if they changed something that causes issues for you when using same settings.

    Posted via CB10
    06-18-14 03:46 PM
  6. jpvj's Avatar
    I use activesync for my work email on 10.3.0.296.
    When you configure the account, did you put in the correct smtp username? I find that if I leave that blank I get the error messages you get.
    SMTP is not involved in ActiveSync.

    Posted via CB10
    06-18-14 03:47 PM
  7. cansado's Avatar
    I'm connected to Exchange 2013 with 10.3. No issues at all.

    I wonder if they changed something that causes issues for you when using same settings.

    Posted via CB10
    Yeah you are probably right. Too bad though, I was hoping to be able to use it. But if I don't find a solution I will probably have to revert yet again to 10.2.1

    Posted via CB10
    06-18-14 04:20 PM
  8. Hopkinj42003's Avatar
    Were you able to find a solution? I have the same issue with 296. Maybe we can load different bar files for email? Anyone know which ones would I have to load?
    06-21-14 01:22 PM
  9. solunke's Avatar
    I have same issue...I had reinstall os wt autoloader got it cleared

    Posted via CB10
    06-21-14 01:54 PM
  10. Hopkinj42003's Avatar
    FYI, I got active sync to work for me on 10.3. I had to turn off network and use wi-fi only. Once the account was connected everything worked as expected.

    Try it and see if it works for you.

    Posted via CB10
    06-22-14 03:02 AM
  11. cansado's Avatar
    FYI, I got active sync to work for me on 10.3. I had to turn off network and use wi-fi only. Once the account was connected everything worked as expected.

    Try it and see if it works for you.

    Posted via CB10
    I've since updated to 10.3.0.700 and it's working great. Thx.

    Posted via CB10
    06-28-14 07:26 PM

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