1. migdoel hernandez1's Avatar
    I downloaded all my app and set my setting but as soon as I did a re boot every thing was gone and the phone was fresh as if I wiped it

    Posted via CB10
    08-23-14 04:28 PM
  2. anon721037's Avatar
    Wow , try setting up again and if it happens a gain , try reloading the os.
    08-23-14 04:32 PM
  3. Nilton Jeronimo's Avatar
    I've been having the same exact problem, and I'm on a Mac right now since I left for school, is there anyway to fix this?
    08-23-14 07:04 PM
  4. The Big Picture's Avatar
    Tell us how you installed the OS.

    Posted via CB10
    todparsons likes this.
    08-23-14 08:03 PM
  5. cnote221's Avatar
    I've had this issue and still am with all 10.3 leaks so far... .2xx .700, the 2xx & 700 hybrid and .1052. Do you happen to have a Q10? Mine is from T-mobile (SQN100-5)
    08-24-14 12:24 AM
  6. migdoel hernandez1's Avatar
    I have a z10 I used the auto loaders

    Posted via CB10
    08-24-14 12:40 AM
  7. migdoel hernandez1's Avatar

    Posted via CB10
    08-24-14 12:40 AM
  8. The Big Picture's Avatar
    Did you backup your phone before using the autoloader?

    Posted via CB10
    08-24-14 01:25 AM
  9. w_scott's Avatar
    I would download autoloader again, then reinstall from scratch.

    Posted via CB10
    08-24-14 01:25 AM
  10. torcheredsole56's Avatar
    This has been reported by at least 3-5 people afaik, so it should be tracked. It happened to me on first boot from autoloader, and I only broke my accounts. It was after a vol+- reset after downloading a bunch of apps. After deleting and adding accounts I was OK, nothing else lost, and didn't happen again, but much worse for some.

    Something to do with the OS not being able to commit changes to the device storage?

    Post all details as to how you loaded os, did you reset or restart before the 24 hr break in period, etc?

    If BlackBerry are monitoring these forums, these are details they need to sort it.

    Posted via CB10
    08-24-14 01:42 AM
  11. torcheredsole56's Avatar
    I did not do any restores.

    Posted via CB10
    08-24-14 01:44 AM
  12. bdavies1995's Avatar
    yes i am currently having this problem , my phone keeps restoring back to factory settings , which is kinda annoying? any fixes on this??
    08-25-14 11:03 AM

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