1. BlackBerry9930's Avatar
    Hello guys. I don't know if this has been already posted, I'm sorry if it was. Well, I've been having a problem with my lock screen notifications because they've stopped displaying on lock screen. They used to display but suddenly they stopped. Do you know what I can do? Thanks in advance.

    Posted via CB10
    01-01-14 07:39 AM
  2. jafrul's Avatar
    Did you check your lock screen toggles?


    10.2.1.1925 lock screen bug notifications-img_20140101_204125.png

    Posted via Awesome Astro flying10.2.1.1925 on CB10
    01-01-14 07:42 AM
  3. BlackBerry9930's Avatar
    Thanks for replying and yes it's enabled... I don't know what happened

    Posted via CB10
    01-01-14 07:46 AM
  4. jafrul's Avatar
    Reboot did anything?

    Posted via Awesome Astro flying10.2.1.1925 on CB10
    01-01-14 07:51 AM
  5. BlackBerry9930's Avatar
    No nothing. I tried a battery pull but nothing. Do you think I should reload the software?

    Posted via CB10
    01-01-14 07:54 AM
  6. QWKSNKE's Avatar
    OK. So I have to ask...

    When on the lock screen, you click the icons and no extra info displays?

    Or is it that you have no icons showing up on your lock screen?

    Posted via CB10. 10.2.1.1925 with 1259 camera/clock
    01-01-14 08:03 AM
  7. BlackBerry9930's Avatar
    I have no icons showing. But when I first updated to this version there were. Plus the notifications only show when I swipe up from the bottom.

    Posted via CB10
    QWKSNKE likes this.
    01-01-14 08:07 AM
  8. jafrul's Avatar
    Not sure if anyone has this issue.
    Could be bad download. Or some settings interfering.
    Recall any settings or apps downloaded prior to missing notification.
    Maybe the answer is there..
    If none found, I'd go for another fresh install if no solution was found.

    Posted via Awesome Astro flying10.2.1.1925 on CB10
    01-01-14 08:12 AM
  9. QWKSNKE's Avatar
    I have no icons showing. But when I first updated to this version there were. Plus the notifications only show when I swipe up from the bottom.

    Posted via CB10
    Ok
    Icons only show for unread notifications. So it sounds like it is working as designed

    Posted via CB10. 10.2.1.1925 with 1259 camera/clock
    01-01-14 08:19 AM
  10. BlackBerry9930's Avatar
    No. It doesn't show the unread notifications. So I'll reload the software and hope everything will be okay. Thank you guys for your help

    Posted via CB10
    01-01-14 08:55 AM
  11. Golf-Guy's Avatar
    This is off topic question, but how did you get dark background? Is this a screen shoot from a Z10 or Z30?
    Thanks,

    Did you check your lock screen toggles?


    Click image for larger version. 

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    Posted via Awesome Astro flying10.2.1.1925 on CB10
    01-01-14 11:33 AM
  12. ronfc's Avatar
    Most probably a Z30.

    Z10STL100-1/10.2.1.1925
    01-01-14 11:41 AM
  13. jafrul's Avatar
    This is off topic question, but how did you get dark background? Is this a screen shoot from a Z10 or Z30?
    Thanks,
    It's a Z30.
    01-01-14 06:38 PM
  14. Agr8song's Avatar
    No. It doesn't show the unread notifications. So I'll reload the software and hope everything will be okay. Thank you guys for your help

    Posted via CB10
    so did reloading os fixed the issue?
    i am facing the same problem with my z10
    02-14-14 01:44 AM
  15. s5sahil's Avatar
    I'm on official Z10 10.2.1 and i have also started facing this issue, since 2 days now. i'm recieving emails, calls and other notifications under a locked device and when i press the top button, the screen light comes up but no notifications on display. Tried re-starting, battery pull and have also checked the settings, everything is turned on. HELP.
    02-21-14 01:04 AM
  16. ralphlauren27's Avatar
    Start to face this issue today on official 10.2.1.2101 (Z30)
    02-27-14 04:06 PM
  17. ralphlauren27's Avatar
    Right, I came across a thread at BB support forum.
    Lock Screen notifications disappeared 10.2.1 - BlackBerry Support Community Forums
    It was exactly my case - the BB Protect messed up the notifications on the lock screen.
    I cite a post which helped me : "I went back to the Blackberry Protect website and used it to display a message to my lock screen. Once I did that, the lock screen notifications returned. I turned off the password and it's still working. Hope this helps, Nat"
    02-27-14 06:55 PM

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