02-24-14 10:48 PM
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  1. dpw09's Avatar
    Any solution for the Whatsapp "Enter password for account" message in hub? Its not often, and I just delete it but still. Does uninstall/re-install of Whatsapp solve this?

    Otherwise I've yet to find an issue that affects what I do with the Z10.
    It has already been commented here that reinstall works

    Sent via CB10 on my ? Z10STL100-3/10.2.1.1925
    12-26-13 09:02 AM
  2. sdgandhi's Avatar
    Hi, I was on 10.2.1.1259, now on 1925 and suddenly Blackberry Link started giving error:

    "On you Device, sign in to your Blackberry ID"

    I even reinstalled BB Link (CC CLeaner too), OS 10.2.1.1295 , 10.2.1.1925. I have same id both on BB Link & Blackberry Q10.

    Also WiFi remote access also does not work. I have Datavault Software which Syncs thru WiFi and I cannot update my data on this software.

    Also am not able to back up or restore.

    This is damn frustrating. Am not being able to use the phone since yesterday night.

    Please help.

    10.2.1.1925 Findings & Fixes *ONLY*-bb-link.jpg

    10.2.1.1925 Findings & Fixes *ONLY*-bb-id-error.jpg
    12-26-13 09:02 AM
  3. dpw09's Avatar
    Hi, I was on 10.2.1.1259, now on 1925 and suddenly Blackberry Link started giving error:

    "On you Device, sign in to your Blackberry ID"

    I even reinstalled BB Link (CC CLeaner too), OS 10.2.1.1295 , 10.2.1.1925. I have same id both on BB Link & Blackberry Q10.

    Also WiFi remote access also does not work. I have Datavault Software which Syncs thru WiFi and I cannot update my data on this software.

    Also am not able to back up or restore.

    This is damn frustrating. Am not being able to use the phone since yesterday night.

    Please help.
    Did you change your BBID? If backup was taken from same device with different bbid prior to OS load compared to bbid on device after load, the backup will not restore. There is a trick, you can open the. Bbb backup file with winrar(possibly winzip) and open the manifest.xml and confirm the bbid matches, if not... edit it to match..... note: it's in the file twice

    Sent via CB10 on my ? Z10STL100-3/10.2.1.1925
    12-26-13 09:24 AM
  4. thatplaybookguy's Avatar
    Z10STL100-1/10.2.1.1925
    My SD card 32Gb SanDisk is not recognized
    I can not even format it, no msg error, it just didn't see SD card inserted and pulled out.

    Anyone experience same thing?

    Posted via CB10
    I had that happen to me many many leaks ago, June i think. You could put it in the adapter and put in laptop and try to format it or use a program called Testdisc to recover the data then format it directly through your pc/mac.

    I just copy everything to it now and remove it before upgrading. I think it happens because the file structure changes slightly with each build and then it wont recognize it due to this with each incremental update.
    12-26-13 09:27 AM
  5. flacrack's Avatar
    Agreed! My Z10 with was 100% at 10 pm and was unused overnight. I did have wifi enabled, plus the phone itself obviously and it was at 90% at 7am. I had loaded the OS on the 24th and put in the SIM from my iPhone 4S on the am of the 25th. All day on the 25th, it was hot in my pocket. Today, not hot but the battery continues to fade, now 80% with one call and some email checking.

    Z10, att, 1025 (as requested: 5gb of apps)
    Any thoughts? Can (should)M LTE be disabled? How?
    Thx!!
    12-26-13 11:08 AM
  6. andysan1971's Avatar
    Subway surfers does not work on this build OS

    Posted via CB10
    12-26-13 11:10 AM
  7. growersx's Avatar
    I've had a problem since .1295. email will not sync to phone. get error message ( error in RPC transaction with POPProvider). did a factory reset then updated to .1925 and still the same issue. I have tried everything. don't believe it is an OS problem but I've read and read and cannot come up with a solution. frustrated
    ps. .1925 is running very smoothly on my z10. noticeably smooth and quick. doesn't wait for anything
    12-26-13 11:33 AM
  8. pepe68's Avatar
    Text messages are not in the hub, I tried to manage the hub accounts buy text messages just are not there. If I tap the text message shortcut it just takes me to the hub. This might just be me but I had no problems with this before the update so I'm going to put this here as a bug.

    No change on soft restart ( four swipes diagonally from the top right corner)

    Anyone got a bar from a previous version I can try loading?

    8310 >> 9800 >> Z10 10.2.1.1925 (Forever BlackBerry)

    I had the same issue. I reinstalled the OS and it was all good after that. For some reason the first install did not complete properly I guess.

    All is working just fine now for the last 2 days. However, I find that the battery drain on this is on this build is quite high. I will see over the next few days if I have to revert back to 1055 which was really good! One glitch on this 1055 and 1925, I can't seem to be able to use my phone synched to my car, but music streaming works, but is not smooth at all! Not sure if anyone else is having this issue.

    Cheers!
    12-26-13 11:44 AM
  9. QWKSNKE's Avatar
    Hi, I was on 10.2.1.1259, now on 1925 and suddenly Blackberry Link started giving error:

    "On you Device, sign in to your Blackberry ID"

    I even reinstalled BB Link (CC CLeaner too), OS 10.2.1.1295 , 10.2.1.1925. I have same id both on BB Link & Blackberry Q10.

    Also WiFi remote access also does not work. I have Datavault Software which Syncs thru WiFi and I cannot update my data on this software.

    Also am not able to back up or restore.

    This is damn frustrating. Am not being able to use the phone since yesterday night.

    Please help.

    Click image for larger version. 

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    Click image for larger version. 

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    Have you checked to make sure you did not make a mistake when entering your id on the device?

    Posted via CB10. 10.2.1.1925 with 1259 camera/clock
    12-26-13 11:49 AM
  10. sickyute's Avatar
    Agreed! My Z10 with was 100% at 10 pm and was unused overnight. I did have wifi enabled, plus the phone itself obviously and it was at 90% at 7am. I had loaded the OS on the 24th and put in the SIM from my iPhone 4S on the am of the 25th. All day on the 25th, it was hot in my pocket. Today, not hot but the battery continues to fade, now 80% with one call and some email checking.

    Z10, att, 1025 (as requested: 5gb of apps)
    Any thoughts? Can (should)M LTE be disabled? How?
    Thx!!
    Whenever you autoload an OS on to your device, you will always experience abnormal battery drains as the OS is still settling down. The abnormal drains can last 2 - 4 days in my experience.

    Posted via CB10
    12-26-13 12:22 PM
  11. geenaxion's Avatar
    Does Facebook contacts still appear in the text message when selecting a contact?

    Keepin' it Chill Z10 (10.2.1.1259 )
    12-26-13 12:38 PM
  12. FuriousK's Avatar
    Subway surfers does not work on this build OS
    If you're using the Dec 19th 1.16.1 build, don't. It didn't work on .1259 either, and going by the reviews on google play, some Android users have been having problems.

    Try Subway Surfers 1.16.0.
    12-26-13 12:47 PM
  13. geenaxion's Avatar
    If you're using the Dec 19th 1.16.1 build, don't. It didn't work on .1259 either, and going by the reviews on google play, some Android users have been having problems.

    Try Subway Surfers 1.16.0.
    Good thing I haven't download that version.

    Keepin' it Chill Z10 (10.2.1.1259 )
    12-26-13 12:51 PM
  14. FuriousK's Avatar
    mms not sending for text contacts am, able to send anywhere else...???
    Just in case anyone else is having the General Problems / can't send picture texts, but can send regular texts thing, I know it's a really wierd tricky bug, from whenever it's popped up before, but I'm gonna put this here just in case it can help anyone avoid possibly having to try a reload:

    In my text message settings, under advanced, the option for MMSC Settings below APN Settings was missing with my SIM Card in.
    Shut down and pulled my SIM card, and on restart, that MMSC section was there now, and empty of course.
    Didn't touch anything else in there, just entered the following (for ROGERS):

    MMSC URL
    http://mms.gprs.rogers.com

    Proxy URL
    10.128.1.69:80

    Shut down and put my SIM back in.
    Upon restart, that MMSC Settings section was gone again (wierd and buggy)
    BUT
    I was able to send a picture text now!

    Hopefully this'll get me by until the next leak
    I'll post back if anything else goes wonky regarding my MMS but this might be worth a shot if you end up in the same boat.
    12-26-13 12:55 PM
  15. keith1000's Avatar
    Hey Keith, it's Rogers' problem. I've been getting the similar error as you (well, on and off). Maybe it's caused by the weather and some cell towers are down? I remember I couldn't get a single bar in a major Toronto mall 2 days ago bc the towers were knocked out by the Ice Storm.

    Posted via CB10
    Thx. After reading this I tried to send another pic, and it sent
    Keith

    Posted via CB10
    12-26-13 02:16 PM
  16. flacrack's Avatar
    Whenever you autoload an OS on to your device, you will always experience abnormal battery drains as the OS is still settling down. The abnormal drains can last 2 - 4 days in my experience.

    Posted via CB10
    Why is that? It does appear true as my phone is settling down! I have to say, I don't like picking up my iPhone of late. That home button is a pain. When APPs become available to the masses (Google Play without Snap), this will be some phone.
    12-26-13 03:35 PM
  17. sickyute's Avatar
    Why is that? It does appear true as my phone is settling down! I have to say, I don't like picking up my iPhone of late. That home button is a pain. When APPs become available to the masses (Google Play without Snap), this will be some phone.
    It has to re-index, sync files etc.

    Posted via CB10
    12-26-13 04:01 PM
  18. inspector6's Avatar
    I haven't see anyone with this / my problem yet... I installed 10.2.1.1925 yesterday and love it except it won't let me send or receive voice calls? I can text and everything else but no voice calls. I checked the radio file and it is 10.2.0.1792. I had to flash: Q5/10 1899 Radio ONLY (reflash if you installed with 1260 radio)
    https://mega.co.nz/#!RNskjTpQ!RRwk0B...rjAsqYU7Z31nbM But it works great now!
    12-26-13 04:13 PM
  19. KenV54's Avatar
    Just in case anyone else is having the General Problems / can't send picture texts, but can send regular texts thing, I know it's a really wierd tricky bug, from whenever it's popped up before, but I'm gonna put this here just in case it can help anyone avoid possibly having to try a reload:

    In my text message settings, under advanced, the option for MMSC Settings below APN Settings was missing with my SIM Card in.
    Shut down and pulled my SIM card, and on restart, that MMSC section was there now, and empty of course.
    Didn't touch anything else in there, just entered the following (for ROGERS):

    MMSC URL
    http://mms.gprs.rogers.com

    Proxy URL
    10.128.1.69:80

    Shut down and put my SIM back in.
    Upon restart, that MMSC Settings section was gone again (wierd and buggy)
    BUT
    I was able to send a picture text now!

    Hopefully this'll get me by until the next leak
    I'll post back if anything else goes wonky regarding my MMS but this might be worth a shot if you end up in the same boat.
    Great idea, but when I rebooted with the SIM card out, I didn't get the MMSC and MMS fields back under text settings. I'm on AT&T, by the way, but with the SIM card out that wouldn't matter, unless it's because I have a newly unlocked Z10 (AT&T did it for me, gratis).

    On reboot w the SIM card in, still can't send MMS, only receive.

    Posted via CB10
    12-26-13 04:36 PM
  20. buwee's Avatar
    Hi, I was on 10.2.1.1259, now on 1925 and suddenly Blackberry Link started giving error:

    "On you Device, sign in to your Blackberry ID"

    I even reinstalled BB Link (CC CLeaner too), OS 10.2.1.1295 , 10.2.1.1925. I have same id both on BB Link & Blackberry Q10.

    Also WiFi remote access also does not work. I have Datavault Software which Syncs thru WiFi and I cannot update my data on this software.

    Also am not able to back up or restore.

    This is damn frustrating. Am not being able to use the phone since yesterday night.

    Please help.

    Click image for larger version. 

Name:	BB Link.jpg 
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ID:	233455

    Click image for larger version. 

Name:	BB ID Error.jpg 
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Size:	189.9 KB 
ID:	233456
    The datavault sync via wifi is working fine for me
    12-26-13 04:59 PM
  21. mastermike87's Avatar
    I can't open and/or choose any of the stock wallpaper .jpgp's ...and I can't change their extension because they're read only.

    Anyone got a fix??
    12-26-13 05:43 PM
  22. adamlau's Avatar
    It has already been commented here that reinstall works.
    No it does not. Deinstall/restart/reinstall of WhatsApp definitely does not resolve the issue.
    12-26-13 06:38 PM
  23. ronfc's Avatar
    My post from 'Lengend presents 10.2.1.1925 for all Q and Z'

    Hub is missing/dark screen upon restart. No option to restart Hub using the gesture. A reboot seems to fix the problem.
    12-26-13 06:55 PM
  24. ronfc's Avatar
    I can't open and/or choose any of the stock wallpaper .jpgp's ...and I can't change their extension because they're read only.

    Anyone got a fix??
    On 1925? I thought this was a 1259 issue? Anyway, the default wallpapers are working fine on me.
    12-26-13 06:57 PM
  25. systemvolker's Avatar
    If you restored your settings and apps backup from the old os, then you chose to have these bugs.

    Posted via CB10
    oaknut john likes this.
    12-26-13 07:02 PM
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