1. Young Z's Avatar
    Anyone experiencing the sound cutting off while using BBM video calls? Didn't see this as one of the bugs listed.

    Check out my "Facepalm" channel: C0001F676
    11-15-13 04:41 PM
  2. hamsterwheel's Avatar
    Yes, I actually don't have sound at all. They can hear me, but I can't hear a thing
    11-15-13 04:50 PM
  3. Young Z's Avatar
    Yes, I actually don't have sound at all. They can hear me, but I can't hear a thing
    Do you have BBM channels installed or the default BBM? I have Channels installed.

    My BBM video calls start out normal with sound, then the sound cuts off.

    Check out my "Facepalm" channel: C0001F676
    11-15-13 04:58 PM
  4. hamsterwheel's Avatar
    Haven't installed channels yet. I just tried with a friend whose sound was working. Mine works now and her's doesn't. How bizarre.
    There has to be a fix for this.
    11-15-13 05:01 PM
  5. Young Z's Avatar
    Just finished with another test. Was able to go for 39 minutes with no issue. Seems random. Try restarting your phone.

    Check out my "Facepalm" channel: C0001F676
    11-15-13 07:09 PM
  6. nextlevel88's Avatar
    Has anyone made any progress with this? I recently installed 10.2.1.1055 on another Z10 and the sound cuts off after 2 minutes. Meanwhile, my Z10, on the same OS, works fine. Also, I have channels on my working phone. The other doesn't. Channels messes up the new smileys, but I don't know if it does anything for BBM video sound.

    I'm thinking of putting an old version BBM .bar on it.

    Posted via CB10
    11-24-13 03:58 PM
  7. wolfee48's Avatar
    My solution.... Check out my thread here: http://forums.crackberry.com/showthread.php?t=875370

    This variant of. 1055 fixed the same issue for me.

    Feeding my CrackBerry addiction on my Z10STL100-4/10.2.1.1055.628508 via CB10
    11-24-13 05:03 PM

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