1. Lalit Kumar 4's Avatar
    I purchased a z30 about a month ago, I am from india. My phone keeps showing this error that "sim card is blocked, please contact nets operators " or "sim card not detected." it gets alright by it's own in about 2 to 20 minutes, but for those 20 minutes phone is dead. And now its been around an hour right now that it had continied.
    This phenomenon's frequency is increasing with time. I did find people like me who had this problem in their q10, z10, z30 and even leap. But I am unable to find a solution. Please help. See attachment for a look at the error. What should I do.
    Z30 sim not detected, sim card blocked-img_20150701_225219.png
    Z30 sim not detected, sim card blocked-img_20150701_232614.png

    Posted via CB10
    07-01-15 12:58 PM
  2. Al moon's Avatar
    do you have an adapter with the sim card ? hopefully not are all the pins inside the reader ok?
    07-01-15 04:59 PM
  3. Lalit Kumar 4's Avatar
    How do I check that?

    Posted via CB10
    07-01-15 07:12 PM
  4. Al moon's Avatar
    what size is your sim card
    07-01-15 07:26 PM
  5. scrannel's Avatar
    Have you tried this SIM in another phone?
    07-01-15 08:02 PM
  6. chopachain's Avatar
    Sounds like a broken pin in the sim bay or its on its way to break. Try your sim in another phone. Its a common fault when using an adapter.
    07-02-15 03:52 AM
  7. Lalit Kumar 4's Avatar
    Next time I see it happen I would try the sim in other phone. And I dont use adaptor, and have never use it in this phone .

    Posted via CB10
    07-02-15 09:00 PM
  8. Lalit Kumar 4's Avatar
    Could anyone tell me what is sim bay, I have no idea. Secondly if it is sim bay should I take it to BlackBerry service centre? They would replace the phone or repair this one only?

    Posted via CB10
    07-02-15 09:05 PM
  9. Lalit Kumar 4's Avatar
    My sim is micro, the phone operates on micro only.

    Posted via CB10
    07-02-15 09:06 PM

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