1. silversmith75's Avatar
    Please help us got a used z30. And when I am on the phone the screen won't turn off. I keep pushing buttons which is really annoying. Any thoughts?

    Posted via CB10
    02-22-16 04:57 PM
  2. Elite1's Avatar
    Do you have a screen protector on it? If so, try removing it and see if that fixes your issue.
    02-22-16 05:26 PM
  3. Lusitano17's Avatar
    Correct me if I'm wrong...your problem is that when on a call your cheek contacts the screen and mutes or disconnects or pushes numbers on dial pad????

    Unfortunately No fix for this as you can't adjust screen sensitivity. You can reduce screen timeout to 10 seconds and disable "hold to wake" in advanced interactions but neither will help to any degree.

    Best bet is to simply hold screen face away from your cheek. Eventually it becomes habit.

    Posted via CB10
    02-22-16 05:27 PM
  4. silversmith75's Avatar
    Yes. Screen stays on while making calls leading to muting buttons being pushed very annoying.
    No screen protector. I did the test proximity sensor passed the light sensor was a struggle.

    Posted via CB10
    02-23-16 03:04 PM

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