1. Radovan Katrencik's Avatar
    When I used the lock screen button for a few hours and then turned it off it still works as if it was on.
    I've tried BBVE sensor tests, and the orientation senzor keeps saying "phone must be vertical", even though it is. After I restated the phone and it still does the same thing. Doesn't react to me rotating the phone. The gyroscope still works somehow, but whatever.
    When I launch an app that forces land orientation it'll turn to the left, Which is the preset one. Still doesn't react to me moving the phone though.
    Z30 screen won't rotate. Orientation senzor rip?-img_20170415_234640.png
    I don't know what's happening but when I Googled this problem then I found out that it happened in 2013 aswell.
    I'm running bb10 version.
    Worked a few hours ago.
    Please help.

    Posted via CB10
    04-15-17 04:59 PM
  2. Drenegade's Avatar
    Is rotation lock on in the quick settings?

    Posted via CB10
    04-15-17 06:15 PM
  3. Radovan Katrencik's Avatar
    Yes. I even removed it and added it back again.
    Also, It's working now. It fixed itself over the night.

    Posted via CB10
    04-16-17 04:49 AM
  4. widderschynnes's Avatar
    My wife's Z30 ( just developed the same problem this evening. Tried turning rotation lock off and on several times, and tried several restarts, but no improvement to the problem of only being able to have portrait orientation (not flipping to landscape, when the Z30 was flipped sideways).

    I managed to fix it after doing the following four things:
    1. Taking off the case
    2. Leaving rotation lock (in the Quick Settings) on
    3. Holding down the power button for more than 32 seconds
    4. Turning off Rotation Lock (in Quick Settings) after restart.

    All working as it should now. Not sure if any, all, or some combination helped to fix it.

    Posted via CB10
    04-24-17 07:39 AM

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