1. Komet86's Avatar
    My wife's Z30 suddenly wouldn't respond to the touch screen the other morning. It will turn on with the on/off button but swiping or tapping does nothing. We tried resetting multiple times. Reset device using BlackBerry Link, and then left it off overnight. It stayed to work the next day but now it has stopped again. Is it hardware? A loose connection? Sometimes it has a rattled inside. It was bought from Staples.ca in April 2015. Any ideas? I am assuming my only other option now is to send it for warranty.

    Posted via CB10
    09-28-15 08:35 AM
  2. paulwallace1234's Avatar
    Most likely a hardware issue, a loose connection or something; I would send it and get another on Warranty
    09-28-15 08:41 AM

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