1. CrackBerry Question's Avatar
    Some parts of my Z30 is locked up or not opeing after the last OS update attempt. I am travelling outside the country on a different provider (ATT) from my regular provider (Telus). This arrangement is through Telus, same SIM card, phone number etc.

    Unlocking my phone requires many attempts after it goes to sleep. The big problem is not being able to open Settings or Password Manager. When settings is selected I get a Black screen with nothing visable or selectable.

    The message I get is something like:
    log on to WIFI to complete the OS update which could not be completed on the present network.

    Problem is I am travelling plus I cannot log on to any WIFI since I cannot open this through settings.

    Tried a hard reset, no change.

    Any suggestions?
    02-10-17 08:19 AM
  2. conite's Avatar
    02-10-17 08:32 AM

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