1. CrackBerry Question's Avatar
    My new Z30 has a small red light next to the ear piece on the phone that gets extremely hot to the touch and against my ear. Is there a setting that I can shut it off?
    08-14-14 06:32 PM
  2. FrankIAm's Avatar
    Is it the proximity sensor? I've had it blink out of control, but it's never gotten hot. Try holding the top button, ignoring everything you see on the screen, until the device starts rebooting.
    08-14-14 06:36 PM
  3. HarrisonArcher's Avatar
    That should not be happening at all... how long has this been happening for? have you recently installed anything that after you installed it this started happening? if you can think of anything you have installed that could be causing is then your only option is a master reset aka factory reset if this still happens after then go down the warranty route
    08-14-14 08:17 PM

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