1. Ian Logan1's Avatar
    My wife's Z30 intermittently turns itself off unbeknown to her. Also she seems to be not receiving text or Facebook messages. She has not updated the native BB Facebook app because it no longer works on my Z30. I now use the. Com FB version downloaded from the net. Can anyone help with these issues please? We are in UK on Tesco Mobile.

    Posted via CB10
    05-23-16 01:09 PM
  2. vanrickman's Avatar
    Try a hard restart by holding both volume buttons down until it restarts.

    My Canada My BlackBerry My Z30
    05-23-16 01:13 PM
  3. Ian Logan1's Avatar
    Tried the hard restart you suggested and will monitor it over next few days to see if it cures the problem thanks for your help. Oh Btw the first BBM my wife sent me was on the Timed option. Don't know if the restart made it default to Timed or not?

    Posted via CB10
    05-25-16 09:29 AM

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