1. CrackBerry Question's Avatar
    My Z30 connects and then disconnects immediately from my PC. In the past I've been able to access my photos and connect my BB but no longer. Is it possible that my BB is too full? Any ideas on what to do? I've tried turning airplane mode on and turning off my virus software.
    08-17-16 09:12 AM
  2. Bla1ze's Avatar
    Do you have any BlackBerry software installed such as BlackBerry Link? If so, uninstall it and then plug in your device and see if it asks you to reinstall BlackBerry Link. If it does not, then download it from the BlackBerry site and install it from there. A fresh install might fix the issue.
    08-17-16 02:07 PM

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