1. thekidshop's Avatar
    Gave one of my BlackBerry Z30 to my brother in law a while back and I just got it back and they have forgotten the password, how can I just wipe it to factory settings.
    06-10-17 04:53 PM
  2. conite's Avatar
    If you type the device password 10 times incorrectly, the device will wipe and you can start fresh.

    When restarting, anti-theft will require you to enter the original BBID that was used on the device, or you will never advance further.
    06-10-17 05:11 PM
  3. thekidshop's Avatar
    Were do I find this
    06-10-17 05:22 PM
  4. conite's Avatar
    Were do I find this
    One has to remember.
    06-10-17 05:41 PM
  5. thekidshop's Avatar
    yes and that's the next problem lol she doesn't I asked she's going to try I got the password to open phone now I need thisv
    06-10-17 06:08 PM

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