1. CrackBerry Question's Avatar
    hello i have just bought a z3 secondhand and it is stuck on the setup screen it has a sim card and i have connected it to the wifi but its still stuck on the setup screen...after the wifi is connected its not doing anything its just stuck and i cant continue any further...i have connected it blackberry link to try and reload the software it says theres no updates available someone please help
    08-01-16 01:10 PM
  2. conite's Avatar
    Make sure your signal strength is good. Try rebooting the device by holding down the power button until it restarts.
    08-01-16 01:15 PM
  3. Dunt Dunt Dunt's Avatar
    So you connected it to your local Wi-Fi and no it's doing nothing? What is displayed on the screen? Have you tried swiping every direction? Done a hard reboot holding down the volume up/down keys?

    If LINK will allow you to do a Factory Restore, I'd do that... if not I'd use an autoloader to reinstall the OS.
    08-01-16 01:17 PM

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