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hello i have just bought a z3 secondhand and it is stuck on the setup screen it has a sim card and i have connected it to the wifi but its still stuck on the setup screen...after the wifi is connected its not doing anything its just stuck and i cant continue any further...i have connected it blackberry link to try and reload the software it says theres no updates available someone please help
Make sure your signal strength is good. Try rebooting the device by holding down the power button until it restarts.
So you connected it to your local Wi-Fi and no it's doing nothing? What is displayed on the screen? Have you tried swiping every direction? Done a hard reboot holding down the volume up/down keys?
If LINK will allow you to do a Factory Restore, I'd do that... if not I'd use an autoloader to reinstall the OS.