Z10 won't turn on

Can anyone help me with my z10 won't turn on only progress bar pls. Anybody khow how to fixe if thanks.

Posted via CB10

Hello and welcome,

Did this just start to happen?
The best bet is to run an autoloader for your OS, but mind you it will wipe your device, so it's best you make a backup first.

Have a look in this thread, and there are a number of guides to help you install an OS.
http://forums.crackberry.com/bb10-leaked-beta-os-f395/

Thanks what should I choice software 10.3? And 10.3 can fixe the problems of the z10?


Posted via CB10

Which OS you choose is up to you, but if you want the latest, it is 10.3.1.1016.

At this point I think loading any OS will get your Z10 hopefully running again.

I do have 10.2 os and after a few months my z10 won't be turn anymore only the screes show bbm logo the progress bar and it will not open. I cannot wipes my z10 coz it will not open how can I update that? The computer wont communicate with the phone.

Posted via CB10

it showed only like this ang it will not progress.
Attachment 311542

Posted via CB10

Dl an OS, plug your phone in and run the autoloader.

Plug in to the computer? And download the os thats what you mean?

Posted via CB10

yes, first dl and autoloader to your pc. Unzip it. Then plug your phone it to the pc and run the exe file.

Ok I'll be going to try that thanks

Posted via CB10