1. CrackBerry Question's Avatar
    I cannot back up my Z10! Every time I attempt it says "backup incomplete check if your phone is on or connected". Any suggestions??!!
    08-07-14 11:20 AM
  2. Ecm's Avatar
    It could be a faulty cable, or even a problem with the USB port. Try a different port, then a different cablwe if you have a spare.
    08-07-14 11:57 AM
  3. FF22's Avatar
    Also, some folks have had better results if they temporarily turn off wifi (don't know why)
    08-07-14 12:53 PM

Similar Threads

  1. Beweather free not available on z10
    By Springles in forum BlackBerry 10 Apps
    Replies: 2
    Last Post: 08-24-14, 04:07 PM
  2. Books to read (not a android app thou)
    By kram437 in forum Ask a Question
    Replies: 3
    Last Post: 08-08-14, 05:34 PM
  3. OneDrive Not Syncing When Raoming question
    By lindaandjon in forum BlackBerry 10 OS
    Replies: 4
    Last Post: 08-08-14, 03:50 PM
  4. Z10 started rebooting
    By yessuz in forum BlackBerry Z10
    Replies: 5
    Last Post: 08-07-14, 11:14 AM
  5. How to Backup a Z10 that won't switch on
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 08-07-14, 10:36 AM