Z10 - Light and proximity Sensor not working

Hi,

unfortunately neither the light Sensor nor the Proximity Sensor are working on my device (Z10). I did reset my device to factory settings yesterday but without success. BBVE tells all sensor services are available and running but the Proximity and Light Sensor tests fail. I tried to reboot the phone but afterwards BBVE claims the Sensor Services to be not even running anymore.
My Phone is currently running on Version 10.2.1.2977.

Is this a software or hardware related problem? And does there exist any fix to it?
I found many similar threads but none of the mentioned solutions worked for me or there weren't any.

Thanks for your help in advance.
Best regards.

Hi and welcome to CB. You could try and install the latest leak and see if that does anything. You can always go back to the one you're on.

http://forums.crackberry.com/bb10-le...1154-a-956908/

It will erase everything so make a backup.

Thanks for the answer. Will this void my warranty?

No it will not as you can always go back to the official OS from your carrier.

Okay thanks for the answer, so I will give it a try. Does anybody know when 10.3 is to be released officially?

I hear before the end of the year. Who really knows.