1. biobilly's Avatar
    My z10 font size changes automatically on its own as if it's possessed. I am look information on my screen as a result. As well the screen will not change when I rotate the phone. Can someone help?

    Posted via CB10
    03-25-16 01:38 PM
  2. Lusitano17's Avatar
    Start simple...

    Hard reset first by holding power button down until red led flashes and boot logo reappears.

    Check Accessibility in settings to make sure magnify isn't ON.
    Make sure rotation lock isn't enabled.
    Make sure you haven't any apps running in background which control screen settings.

    If all check OK then reload or update your OS.

    Posted via CB10
    03-25-16 01:50 PM
  3. biobilly's Avatar
    Well the rotation lock was on so corrected that. Because the font is so large I can't scroll down to the bottom for the access ability feature is. The screen will not rotate in the settlement mode. I noticed on my z30 as well it will not rotate. Any ideas on how to access?

    Posted via CB10
    03-25-16 02:06 PM
  4. biobilly's Avatar
    Software mean settings mode

    Posted via CB10
    03-25-16 02:07 PM
  5. biobilly's Avatar
    Try that again. Sorry I mean settings mode. Lol

    Posted via CB10
    03-25-16 02:08 PM
  6. Lusitano17's Avatar
    Try the hard reset. It should correct to standard size. Then go in and disable accessibility features if they are set.

    Posted via CB10
    03-25-16 02:32 PM
  7. biobilly's Avatar
    Yes I did that. I have now found if I pinch the screen it corrects the problem temporarily. So I guess that's better than nothing. Thanks so much for taking the time to help. I really appreciate it. Cheers

    Posted via CB10
    03-25-16 03:03 PM
  8. Lusitano17's Avatar
    Sounds like you are in magnify mode...that can be disabled in Accessibility.

    Posted via CB10
    03-25-16 03:46 PM
  9. biobilly's Avatar
    My wife took off with the phone but I'll try that when she gets back. This has been a great learning experience. Thanks again.

    Posted via CB10
    03-25-16 04:40 PM
  10. biobilly's Avatar
    That was the problem. Thanks again. Your a genius!

    Posted via CB10
    Lusitano17 likes this.
    03-25-16 08:23 PM
  11. Lusitano17's Avatar
    Cheers! Glad it worked out for you.

    Posted via CB10
    03-25-16 09:25 PM

Similar Threads

  1. On my Z10 COC, why did it quit after multiplayer was chosen?
    By CrackBerry Question in forum BlackBerry OS Games
    Replies: 5
    Last Post: 06-11-16, 07:30 AM
  2. Random reboot issue
    By babugaru1 in forum BlackBerry Bold 9790
    Replies: 5
    Last Post: 05-22-16, 05:20 PM
  3. Replies: 10
    Last Post: 03-25-16, 03:07 PM
  4. Photo timestamp issue
    By drfever in forum BlackBerry 10 OS
    Replies: 1
    Last Post: 03-25-16, 02:10 PM
  5. Z10 - None of my apps will stay open?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 03-25-16, 09:04 AM