1. MarkRfitness's Avatar
    Hi there my brother in laws z10 stopped producing any sound during a bbm video call with me. We had just been testing the bbm PayPal service in which I sent him an invite. I was about to screen share to show him how to use it, when he lost sound, so he could no longer hear me. Then he found that the phone would no longer ring but only vibrate even though the settings say profile settings say "normal " he tried a battery pull several times then he did a complete factory reset and still the key board, won't click, the phone won't ring. Does anyone have any idea what we could try next? Thanks Mark

    Posted via CB10
    10-20-15 07:04 PM
  2. MarkRfitness's Avatar
    All is fixed after the factory reset!

    Posted via CB10
    10-21-15 04:56 AM

Similar Threads

  1. Switching from Z10 to Passport.
    By Bogdan Tudor Dan in forum BlackBerry Passport
    Replies: 31
    Last Post: 01-10-16, 09:14 PM
  2. WTS: Two unlocked Z10's with extras!
    By SimbaNala in forum The Marketplace - Buy, Sell & Trade
    Replies: 2
    Last Post: 11-08-15, 10:45 PM
  3. How to change my blackberry id on z10?
    By dora tabaco in forum Ask a Question
    Replies: 1
    Last Post: 10-20-15, 03:02 PM
  4. Text reply panel has disappeared, how can I get it back?
    By CrackBerry Question in forum General BlackBerry Discussion
    Replies: 1
    Last Post: 10-20-15, 01:09 PM
  5. How can I fix unfortunately,google play store has stopped working?
    By CrackBerry Question in forum General BlackBerry Discussion
    Replies: 2
    Last Post: 10-20-15, 09:28 AM
LINK TO POST COPIED TO CLIPBOARD