1. MarkRfitness's Avatar
    Hi there my brother in laws z10 stopped producing any sound during a bbm video call with me. We had just been testing the bbm PayPal service in which I sent him an invite. I was about to screen share to show him how to use it, when he lost sound, so he could no longer hear me. Then he found that the phone would no longer ring but only vibrate even though the settings say profile settings say "normal " he tried a battery pull several times then he did a complete factory reset and still the key board, won't click, the phone won't ring. Does anyone have any idea what we could try next? Thanks Mark

    Posted via CB10
    10-20-15 08:04 PM
  2. MarkRfitness's Avatar
    All is fixed after the factory reset!

    Posted via CB10
    10-21-15 05:56 AM

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