My Blackberry Z10 just started to freeze when I was writing a message so I tried to reset it but wen it reboots it stucks with the bb logo on the screen.
The circle would run 75% full and then there would be no progress.
I have removed the battery for 24 hours and charged it but still nothing, restarting it goes as far as the screen coming on with the bb logo.
Is there any help for this
Frustrated