1. CrackBerry Question's Avatar
    when i get a call, i do not hear anything when i answer the phone until i switch to speaker phone, plus my microphone is not working .This is in my z10
    02-07-15 04:41 PM
  2. Umaima_B_Dia's Avatar
    You will need to get it repaired. Doesn't sound like an OS issue.
    02-07-15 04:51 PM
  3. girinath's Avatar
    Check in BBVE. See if it passes or not.

    Posted via BlackBerry z10
    02-07-15 08:59 PM
  4. waco77us's Avatar
    You can also try applying pressure to the top and bottom of the device. Along the bottom where the speaker is. This happened to me and that fixed it about 6 months back.

    Posted via CB10
    02-07-15 10:02 PM

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