1. CrackBerry Question's Avatar
    So I got my DTEK today, don't have any cell phone plan yet or SIM card, so I SKIP that part, then connect to my Wi-Fi with excellent signal strength. The next screen says Update Phone and that I need to download an update and restart, Size: 101.9MB. By continuing and receiving this software update, I agree to the Google Terms of Service and Privacy Policy. (opened these links but no check boxes or anything). Anyway, I click NEXT to the Downloading update... screen, but the phone keeps saying Couldn't download, even after re-trying several times.

    Anyone have a solution for me?
    08-10-16 02:18 PM
  2. thurask's Avatar
    Do this: Reload BlackBerry powered by Android smartphone - Canada

    But before you do, what's your current OS version?

    Settings > About phone > Build number
    08-10-16 02:27 PM
  3. erwinfr's Avatar
    Is your wifi still active and connected? Should not disconnect but just check to be sure.
    It is probably the August update.

    Another way is trying to skip this update, fully configure the phone and try again via settings > update

    Posted via CB10
    08-10-16 02:28 PM
  4. Dubs69's Avatar
    Apparently, this is a common (?) problem with Android phones. Anyway, the first step in the list of suggestions listed below worked for me - forgetting the connection, re-booting, and then re-connecting. First phone for me and looking forward to hunting some Pokmon! haha

    [Solution] Android Connected to WiFi But no Internet Access to Browse
    08-10-16 02:38 PM

Similar Threads

  1. What are your Android security measures?
    By King Dack in forum BlackBerry Android OS
    Replies: 23
    Last Post: 11-12-16, 07:08 AM
  2. How to Hide Navigation Buttons?
    By llamax in forum BlackBerry Priv
    Replies: 7
    Last Post: 08-12-16, 03:13 AM
  3. Replies: 2
    Last Post: 08-10-16, 06:13 PM
  4. PRIV just ruined all my vacation videos, need help!
    By J_K_Resnick in forum BlackBerry Priv
    Replies: 3
    Last Post: 08-10-16, 01:40 PM