1. CrackBerry Question's Avatar
    Hi

    Who could we contact to get a list of authorized and unauthorized devices?
    We are using BES12 and we have a list of authorized devices (All Alcatel
    - All Apple
    - All Asus
    - All Blackberry
    - All BQ
    - All Caterpilar
    - All Fairphone
    - All Google
    - All LG
    - All Motorola/Lenovo
    - All OnePlus
    - All Samsung
    - All Sony
    - All Wiko
    - Huawei (5C, 7 lite, P8, P8 lite, 8 Pro, Mate 8, P9, P9 lite, P9 Plus, Mate 9, Mate 9 Pro, P10, P10 Plus, P10 lite))

    But some users want to enroll their Xiaomi (mi6, note 4), for example, and get an error saying Hardware prohibited.
    How can we check the list of new devices added, or suggest new incorporations of models?

    Kind regards
    Nacho
    coffee-turtle likes this.
    09-12-17 07:18 AM
  2. Bla1ze's Avatar
    Contact BlackBerry, naturally. https://us.blackberry.com/support/contact <-- do it there or via your myAccount profile -->https://myaccount.blackberry.com/mya...ogin?locale=en
    09-12-17 07:51 PM

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