1. 46paintball's Avatar
    I've posted before about my inability to use snap or amazon app store and thus not be able to run any android apps. This goes back a few months to when I smashed my z30 and had to replace it.

    People here made several suggestions, which I tried, but none worked. Last attempt was a side load via Sachesi of a new IS, but while the new OS is great, Android apps still won't run.

    Last advice was to wipe and reload. So here are my questions -

    I understand that the wipe takes me back to factory settings. But if I just restore my backup file, won't that just put back on the files that don't work now?

    Second, if I wipe then restart the phone, will it grab this new OS that I hear Verizon finally pushed out? (I don't see the update now since the one I side loaded is newer, I think)

    Thanks folks.

    Posted via CB10
    07-05-15 01:09 PM
  2. anon(9208252)'s Avatar
    Load a the new OS 2339 via auto loader, it will wipe your device and it's the best OS out there right now.
    07-05-15 02:01 PM
  3. gmsm's Avatar
    When I had other issue it happened as you said, restoring from backup just brought the problem back.

    I used Backup Pro.

    So I wiped, updated OS then used my backup from Backup Pro.

    Posted via CB10
    07-08-15 08:24 AM

Similar Threads

  1. Why won't my 9720 switch on?
    By CrackBerry Question in forum BlackBerry 9720
    Replies: 5
    Last Post: 08-07-15, 10:05 PM
  2. Greek Referendum on Bailout Deal
    By k1rkland in forum Rehab & Off-Topic Lounge
    Replies: 13
    Last Post: 07-17-15, 05:31 PM
  3. Verizon Z30 texting problems.
    By OneofLittleHarmony in forum BlackBerry Z30
    Replies: 8
    Last Post: 07-11-15, 11:45 PM
  4. Z10 on Verizon?
    By GraCal in forum BlackBerry Z10
    Replies: 11
    Last Post: 07-05-15, 08:56 PM
  5. Screen lifting and double typing???
    By Jabras in forum BlackBerry Passport
    Replies: 3
    Last Post: 07-05-15, 01:32 PM
LINK TO POST COPIED TO CLIPBOARD