Wipe and reload OS on Z30

I've posted before about my inability to use snap or amazon app store and thus not be able to run any android apps. This goes back a few months to when I smashed my z30 and had to replace it.

People here made several suggestions, which I tried, but none worked. Last attempt was a side load via Sachesi of a new IS, but while the new OS is great, Android apps still won't run.

Last advice was to wipe and reload. So here are my questions -

I understand that the wipe takes me back to factory settings. But if I just restore my backup file, won't that just put back on the files that don't work now?

Second, if I wipe then restart the phone, will it grab this new OS that I hear Verizon finally pushed out? (I don't see the update now since the one I side loaded is newer, I think)

Thanks folks.

Posted via CB10

Load a the new OS 2339 via auto loader, it will wipe your device and it's the best OS out there right now.

When I had other issue it happened as you said, restoring from backup just brought the problem back.

I used Backup Pro.

So I wiped, updated OS then used my backup from Backup Pro.

Posted via CB10