08-06-14 12:30 PM
58 123
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  1. aussie99's Avatar
    Hi, I'd like to backup, wipe my phone and reinstall the current OS.

    Can someone please advise me how to do so?

    Fairly urgent. Thank you.
    08-05-14 07:47 PM
  2. Uzi's Avatar
    Hi wha device you using? You can use BlackBerry link to do it

    Posted via CB10
    aussie99 likes this.
    08-05-14 07:51 PM
  3. aussie99's Avatar
    I'm using a Q10.

    I have installed BB Link.

    PLease advise what I should do.

    My needs are: The phone should run faster and cleaner. I believe by wiping and reinstallling backups it will be a lot better.
    08-05-14 07:54 PM
  4. Uzi's Avatar
    You can choose back up after finish back up you choose reload os

    Posted via CB10
    08-05-14 07:56 PM
  5. aussie99's Avatar
    You can choose back up after finish back up you choose reload os

    Posted via CB10
    Will that clear out all the rubbish from my system and have it run fresh?
    08-05-14 08:00 PM
  6. Uzi's Avatar
    Yes but sometimes restore causing issue too

    I always do clean install never restore cause I save my contact to email and media to sd card

    Posted via CB10
    aussie99 likes this.
    08-05-14 08:06 PM
  7. aussie99's Avatar
    Yes but sometimes restore causing issue too

    I always do clean install never restore cause I save my contact to email and media to sd card

    Posted via CB10
    How do I do a clean install please?

    Do I need to re-download the OS file?
    08-05-14 08:07 PM
  8. anon721037's Avatar
    How do I do a clean install please?

    Do I need to re-download the OS file?

    http://forums.crackberry.com/bb10-le...loader-927076/
    08-05-14 08:14 PM
  9. aussie99's Avatar
    Thank you SLFF.

    I'm really stressed, trying to get this fixed.

    Reading that thread now.

    Can I ask you questions?
    08-05-14 08:17 PM
  10. anon721037's Avatar
    Thank you SLFF.

    I'm really stressed, trying to get this fixed.

    Reading that thread now.

    Can I ask you questions?

    yes
    Naeg1995 likes this.
    08-05-14 08:18 PM
  11. aussie99's Avatar
    yes
    Thanks.

    Can you please advise me where do find my current OS file to re-download? (and radio file??)

    I'm currently using Q10SQN100-3/10.2.1.3175
    08-05-14 08:25 PM
  12. aussie99's Avatar
    If there is a newer very stable OS please advise also, thank you.
    08-05-14 08:25 PM
  13. Uzi's Avatar
    Yes 3253 is the latest

    Posted via CB10
    08-05-14 08:26 PM
  14. Uzi's Avatar
    08-05-14 08:28 PM
  15. aussie99's Avatar
    Pretty sure I've Bricked my phone now....

    I downloaded the files, extracted them, double clicked on the OS file it ran through a bunch of install things, then said it couldn't upload the image.

    Phone won't turn on now...
    Advice please??
    08-05-14 10:37 PM
  16. Uzi's Avatar
    Pretty sure I've Bricked my phone now....

    I downloaded the files, extracted them, double clicked on the OS file it ran through a bunch of install things, then said it couldn't upload the image.

    Phone won't turn on now...
    Advice please??
    Don't panic

    Did you download the right autoloader for q10?
    If right pull out the battery and connect the phone to pc and run the automotive again and put battery back in

    Posted via CB10
    08-05-14 10:40 PM
  17. anon721037's Avatar
    are you sure you down loaded the correct os for your device, what device do you have,
    08-05-14 10:40 PM
  18. anon721037's Avatar
    not budding in usman he pm me and asked to come and help, thanks you da man
    08-05-14 10:41 PM
  19. aussie99's Avatar
    I have the Q10

    This is what I was running before:

    Q10SQN100-3/10.2.1.3175

    I downloaded this: Q10_10.2.01.3253_SQN100-1-2-3-4-5

    And this: Q10_10.2.01.3182_SQN100-1-2-3-4-5
    08-05-14 10:42 PM
  20. aussie99's Avatar
    Thanks guys. I PMd you both as you were both kind enough to reply to this thread.

    Thanks to both.
    08-05-14 10:43 PM
  21. anon721037's Avatar
    plug back into your device and rerun the 3253 os , is it complete with radio.
    08-05-14 10:44 PM
  22. aussie99's Avatar
    so just plug back in, then double click on that file?
    08-05-14 10:47 PM
  23. aussie99's Avatar
    Error: failed to load images

    Error: Communications timed out
    08-05-14 10:51 PM
  24. anon721037's Avatar
    so just plug back in, then double click on that file?
    yes you have unzipped it correct
    08-05-14 10:51 PM
  25. aussie99's Avatar
    Above post was after I tried again, for second time...

    Is file faulty?
    08-05-14 10:51 PM
58 123

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